Executive

DP World; Hapur; On-site; INR 420,000 - 620,000; Full time

Job summary

DP World in India invites an experienced Operations Manager to oversee all warehouse functions—Inward, Sorting, Picking, Outbound and Inventory—to ensure smooth daily operations. You will plan required manpower in line with volume fluctuations, monitor performance, ensure safety and hygiene, reply to customer queries on time and drive productivity while safeguarding margins.

This role involves loss control, timely escalations, and collaboration with the Warehouse Manager to resolve issues and

Responsibilities

• Oversee all warehouse functions: Inward, Sorting, Picking, Outbound, and Inventory.
• Plan manpower in line with volume fluctuations and monitor performance.
• Ensure safety and hygiene of the warehouse and timely response to customer queries.
• Manage loss control and escalate non-compliance promptly to management.
• Collaborate with Warehouse Manager to resolve issues and deliver timely reports.

Job description

• Operations Management
• Responsible for all warehouse functions of Inward, Sorting, Picking, Outbound and Inventory.
• Need to unload all the vehicles on time and acknowledge on mail for vehicle receiving.
• Need to plan required manpower in line with volume fluctuations.
• Blue caller manpower handling.
• Responsible for loss control of site.
• Need to analyze ops miss report and productivity.
• Need to ensure good hygiene of warehouse .
• Timely reply of customer queries.
• Not to compromise on safety of employees and premises.
• Timely escalations to Management on non-compliance.
• Timely revert on mail for any short/ excess shipments received.
• Plan for Improve productivity of the site.
• Layout wise manpower planning.
• o Regional P L management
• Ensure zero debits from customer.
• Avoid productivity loss in Ops to sustain margins.
• Ensure P L in line within budget
• Customer relationship Management
• Support in customer based on timely need.
• Resolving customer queries and sending reports timely.
• Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager