Executive - Warehouse Operations - Contract Logistics

DP World; Mumbai; On-site; INR 500,000 - 700,000; Full time

Job summary

A global logistics company based in Mumbai seeks a Warehouse Manager to oversee all functions of the warehouse. Responsibilities include managing inward, putaway, picking, and outbound processes, as well as ensuring compliance with safety and hygiene standards. The ideal candidate will lead a team of over 30 staff, maintain stock accuracy, and build strong customer relationships. This role is essential for sustaining operational margins and resolving customer complaints in a timely manner.

Qualifications

• Strong leadership skills to handle over 30 staff independently.
• Ability to analyze and close inventory-related issues in a timely manner.
• Experience in maintaining stock accuracy and managing P & L.

Responsibilities

• Responsible for all warehouse functions including receiving and dispatching goods.
• Ensure compliance with safety standards and timely customer service.
• Manage inventory and ensure accuracy in stock handling.

Job description

Job Description

• Responsible for all warehouse functions of Inward, Putaway, Picking, Outbound and Inventory of Mondelez DC.
• Unload all SKUs batchwise and ensure timely GR and Putaway.
• Ensure accurate batch-wise FIFO/FEFO picking and dispatches.
• Plan required manpower in line with volume fluctuations.
• Handle over 30 staff independently with teamwork.
• Maintain stock accuracy and batch accuracy.
• Analyze and close all inventory-related issues in a timely manner.
• Ensure good hygiene in cold and dry storage areas.
• Provide timely redressal of customer/depot queries.
• Collect all PODs regularly and ensure ACCs collection of the previous month before the 10th of the current month.
• Do not compromise on safety of employees and premises.
• Escalate non-compliance issues to Management promptly.
• Handle Goods in Transit (GIT) for timely GRN at stores and RDs.
• Analyze Stores and RDs complaints and solve within defined timelines.
• Manage stock transfers from location to location (DC to DC) based on need.
• Finalize zones/locations in coordination with customers.
• Manage regional P & L.
• Ensure zero debits from customers.
• Avoid productivity loss in Ops to sustain margins.
• Maintain P & L within budget.
• Build and maintain customer relationships.
• Support customers based on timely needs.
• Resolve customer queries and send reports timely.
• Handle customer escalations, proactively taking actions to reduce complaints alongside Warehouse Manager.