Executive

DP World; Bhiwandi; On-site; INR 600,000 - 900,000; Full time

Job summary

DP World in India is seeking an Operations Management professional to oversee end‑to‑end warehouse functions including inward, sorting, picking, outbound and inventory control. The role requires timely unloading, mail confirmations for vehicle receiving, and proactive escalation of non‑compliance, with emphasis on safety and productivity.

The incumbent will plan manpower in line with volume fluctuations, manage loss control, respond to customer queries promptly, and maintain strong customer

Responsibilities

• Responsible for all warehouse functions of Inward, Sorting, Picking, Outbound and Inventory.
• Need to unload all the vehicles on time and acknowledge on mail for vehicle receiving.
• Need to plan required manpower in line with volume fluctuations.
• Blue caller manpower handling.
• Responsible for loss control of site.
• Need to analyze ops miss report and productivity.
• Need to ensure good hygiene of warehouse .
• Timely reply of customer queries.
• Not to compromise on safety of employees and premises.
• Timely escalations to Management on non-compliance.
• Timely revert on mail for any short/ excess shipments received.
• Plan for Improve productivity of the site.
• Layout wise manpower planning.
• o Regional P L management
• Ensure zero debits from customer.
• Avoid productivity loss in Ops to sustain margins.
• Ensure P L in line within budget
• Customer relationship Management
• Support in customer based on timely need.
• Resolving customer queries and sending reports timely.
• Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager

Job description

Operations Management

• Responsible for all warehouse functions of Inward, Sorting, Picking, Outbound and Inventory.
• Need to unload all the vehicles on time and acknowledge on mail for vehicle receiving.
• Need to plan required manpower in line with volume fluctuations.
• Blue caller manpower handling.
• Responsible for loss control of site.
• Need to analyze ops miss report and productivity.
• Need to ensure good hygiene of warehouse .
• Timely reply of customer queries.
• Not to compromise on safety of employees and premises.
• Timely escalations to Management on non-compliance.
• Timely revert on mail for any short/ excess shipments received.
• Plan for Improve productivity of the site.
• Layout wise manpower planning.
• o Regional P L management
• Ensure zero debits from customer.
• Avoid productivity loss in Ops to sustain margins.
• Ensure P L in line within budget
• Customer relationship Management
• Support in customer based on timely need.
• Resolving customer queries and sending reports timely.
• Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager