Executive - Warehouse Operations - Contract Logistics

DP World; Uttar Pradesh; On-site; INR 600,000 - 800,000; Full time

Job summary

DP World is seeking an Operations Manager to oversee all warehouse functions including Inward, Sorting, Picking, Outbound and Inventory at our Uttar Pradesh facility. You will plan manpower in line with volume fluctuations, manage safety, and ensure timely responses to customer queries and reports.

The role requires ensuring zero debits from customers, effective layout planning, and proactive productivity improvements to sustain margins.

Qualifications

• Plan manpower in line with volume fluctuations.
• Manage safety for employees and premises.
• Analyze ops miss report and productivity.
• Handle customer queries and reports.
• Maintain hygiene and quality in warehouse.

Responsibilities

• Oversee inward, sorting, picking, outbound and inventory operations.
• Plan and allocate manpower to match daily volumes.
• Ensure timely vehicle unloading and mail acknowledgments.
• Monitor loss and ensure zero debits from customers.
• Escalate non-compliance to management promptly.
• Maintain customer reports and respond to queries on time.

Skills

Manpower planning

Productivity analysis

Safety compliance

Customer relationship management

Operational reporting

Job description

Job Description

Operations Management

Responsible for all warehouse functions of Inward, Sorting, Picking, Outbound and Inventory.

Need to unload all the vehicles on time and acknowledge on mail for vehicle receiving.

Need to plan required manpower in line with volume fluctuations.

Blue caller manpower handling.

Responsible for loss control of site.

Need to analyze ops miss report and productivity.

Need to ensure good hygiene of warehouse .

Timely reply of customer queries.

Not to compromise on safety of employees and premises.

Timely escalations to Management on non-compliance.

Timely revert on mail for any short/ excess shipments received.

Plan for Improve productivity of the site.

Layout wise manpower planning.

• Regional P & L management

Ensure zero debits from customer.

Avoid productivity loss in Ops to sustain margins.

Ensure P & L in line within budget

Customer relationship Management

Support in customer based on timely need.

Resolving customer queries and sending reports timely.

Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager