Events Sales Manager

ImagicaaWorld Entertainment Limited; Hyderabad; Presencial; INR 550.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive fixed salary

Incentives based on performance

Professional growth within an intl. co

Dynamic work environment

Training and development opportunities

Employee benefits as per policy

Descripción de la vacante

Hello Park in Hyderabad is seeking an energetic and results-driven Event Sales Manager to lead sales for birthdays, events and related services. You will manage the full sales cycle from lead generation to booking, payment, and event execution, coordinating with internal teams to ensure smooth delivery.

The ideal candidate has 2–4 years in sales or hospitality, excellent communication and negotiation skills, and a customer-focused mindset, with willingness to work weekends and public holidays in

Formación

• 2–4 years of experience in sales, customer service, event sales, hospitality, or a related field.
• Experience in event sales, birthday parties, hospitality, entertainment, or retail sales will be an advantage.
• Graduate degree/diploma preferred.
• Excellent communication and interpersonal skills.
• Strong negotiation and objection-handling skills.
• Proven ability to achieve sales targets.
• Strong organizational and multitasking skills.
• Basic proficiency in MS Office and CRM systems.
• Ability to work independently as well as part of a team.
• Willingness to work rotational shifts, weekends, and public holidays as per business requirements.

Responsabilidades

• Achieve monthly and quarterly sales targets and KPIs for events, birthday parties, and additional services.
• Manage the complete sales cycle from lead generation to booking, payment, event execution, and closure.
• Handle incoming leads and conduct timely follow-ups.
• Make outbound calls to prospective and existing customers.
• Present and sell event packages, birthday packages, and additional services.
• Consult with clients both online and at the park.
• Coordinate with internal teams to ensure smooth execution of events.
• Ensure high-quality event execution and excellent guest satisfaction.
• Handle customer objections, queries, and complaints professionally.
• Prepare bookings, agreements, quotations, and other event-related documentation.
• Maintain accurate customer and booking records in CRM systems.
• Develop repeat business and maintain relationships with existing customers.
• Identify upselling and cross-selling opportunities.
• Coordinate with the Marketing team on campaigns, promotions, and promotional activities.
• Participate in promotional events and activations.
• Monitor competitor activities and local market trends.
• Provide feedback and suggestions regarding pricing, packages, and product improvements.
• Maintain a high standard of customer service throughout the sales and event process.

Conocimientos

Communication skills

Interpersonal skills

Negotiation

Objection handling

Organizational skills

Multitasking

MS Office

CRM systems

Teamwork

Independent work

Educación

Graduate degree/diploma

Herramientas

MS Office

CRM systems

Descripción del empleo

Hello Park: Event Sales Manager

Location: Hyderabad, India

Company Profile:

Imagicaa Next Private Limited is a leading player in India's entertainment and leisure industry, committed to creating innovative, immersive, and world-class experiences for guests of all ages. With a strong focus on delivering exceptional customer experiences, the company continues to introduce globally recognised entertainment concepts that redefine family entertainment in India.

About Hello Park:

Hello Park is an internationally acclaimed immersive indoor family entertainment destination that combines cutting-edge digital technology with physical play to create an engaging experience for children and families. Designed around projection-based games, motion-sensing technology, interactive play zones, digital walls and floors, creative activities, birthday celebrations, and interactive attractions, Hello Park offers a unique blend of entertainment, learning, and physical activity in a safe indoor environment.

Imagicaa Next Private Limited has secured the exclusive rights to introduce Hello Park in India, with its flagship venue launching at Y Junction Mall, Hyderabad.

We are looking for an experienced and passionate leader to join our Pre-Opening Team and play a key role in launching India's first Hello Park.

We are looking for an energetic and results-driven Event Sales Manager to join our team at Hello Park, Hyderabad.

The ideal candidate will have strong communication and negotiation skills, a customer-focused approach, and the ability to manage the complete sales cycle for birthday parties, events, and related services.

If you:

• Enjoy communicating with customers and closing deals


• Are proactive, target-oriented, and results-driven


• Can manage multiple clients and tasks simultaneously


• Enjoy working in a dynamic, fast-paced entertainment environment


• Have a passion for sales and customer service

we would love to hear from you.

Key Responsibilities

• Achieve monthly and quarterly sales targets and KPIs for events, birthday parties, and additional services


• Manage the complete sales cycle from lead generation to booking, payment, event execution, and closure


• Handle incoming leads and conduct timely follow-ups


• Make outbound calls to prospective and existing customers


• Present and sell event packages, birthday packages, and additional services


• Consult with clients both online and at the park


• Coordinate with internal teams to ensure smooth execution of events


• Ensure high-quality event execution and excellent guest satisfaction


• Handle customer objections, queries, and complaints professionally


• Prepare bookings, agreements, quotations, and other event-related documentation


• Maintain accurate customer and booking records in CRM systems


• Develop repeat business and maintain relationships with existing customers


• Identify upselling and cross-selling opportunities


• Coordinate with the Marketing team on campaigns, promotions, and promotional activities


• Participate in promotional events and activations


• Monitor competitor activities and local market trends


• Provide feedback and suggestions regarding pricing, packages, and product improvements


• Maintain a high standard of customer service throughout the sales and event process

Requirements

• 2–4 years of experience in sales, customer service, event sales, hospitality, or a related field


• Experience in event sales, birthday parties, hospitality, entertainment, or retail sales will be an advantage


• Graduate degree/diploma preferred


• Excellent communication and interpersonal skills


• Strong negotiation and objection-handling skills


• Proven ability to achieve sales targets


• Strong organizational and multitasking skills


• Basic proficiency in MS Office and CRM systems


• Ability to work independently as well as part of a team


• Willingness to work rotational shifts, weekends, and public holidays as per business requirements

Preferred / Added Advantage

• Experience in hospitality, F&B, entertainment, kids' events, or birthday party sales


• Experience handling corporate events, school groups, or large group bookings


• Knowledge of the Hyderabad market and local customer base


• Knowledge of event management or booking software


• Fluency in English and Hindi; knowledge of Telugu will be an added advantage

Personal Qualities

• Customer-oriented mind-set


• Proactive and energetic approach


• Excellent communication and interpersonal skills


• Strong sales orientation


• Ability to remain calm and professional under pressure


• Responsible and detail-oriented


• Positive attitude and strong team-player mentality

What We Offer

• Competitive fixed salary with performance-based incentives


• Opportunity for professional growth within an international entertainment company


• Dynamic and engaging work environment


• Training and development opportunities


• Company benefits as per applicable policy


• Employee benefits and internal privileges as applicable

Employment Details

Location: Hello Park, Hyderabad
Employment Type: Full-time
Department: Sales / Events
Working Schedule: Rotational shifts, including weekends and public holidays, as per business requirements