It Incharge

ImagicaaWorld Entertainment Limited; Hyderabad; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Imagicaa Next Private Limited seeks an experienced IT Incharge for Hello Park Hyderabad to lead the pre-opening IT setup and ongoing tech operations. You will manage networks, servers, Wi-Fi, POS, CCTV, RFID, access control, AV systems and security across the venue.

The role requires strong planning, vendor management, and cross‑functional collaboration to deliver a secure, reliable technology ecosystem for a premier indoor family entertainment destination.

Qualifications

• Graduate in CS/IT/Electronics/CE with relevant IT infrastructure exposure.
• B.E./B.Tech/MCA preferred; additional certifications welcomed.
• Industry certifications such as CCNA, Microsoft, VMware, ITIL, Fortinet, Cyber Security, Azure or AWS are advantageous.

Responsibilities

• Plan, implement and manage the complete IT infrastructure for Hello Park, Hyderabad from pre-opening through daily operations.
• Oversee network, servers, LAN/WAN, enterprise Wi‑Fi, firewalls and backups to ensure high availability.
• Coordinate POS, ticketing, payment gateways, RFID, CCTV, access control and AV systems integration.
• Provide timely IT support with minimal downtime across all departments.
• Enforce cybersecurity, data protection, backups, disaster recovery and business continuity procedures.
• Monitor systems performance and manage vendor contracts, warranties and licenses.
• Maintain accurate IT asset inventory and ensure compliance with policies and regulations.
• Collaborate with Projects, Operations, Finance, HR and external partners for seamless tech deployment.

Skills

IT Infrastructure

Network Administration

Windows Server

LAN/WAN

Enterprise Wi-Fi

Firewall Management

CCTV

POS & Ticketing

RFID

Access Control

AV Systems

Projectors

LED Walls

Cyber Security

Backup & Disaster Recovery

Vendor Management

IT Asset Management

Software & Licence Management

MIS Reporting

Education

Graduate in CS/IT/Electronics/CE

B.E./B.Tech/MCA preferred

Tools

CCNA

Microsoft

VMware

ITIL

Fortinet

Cyber Security

Azure

AWS

Job description

We are Hiring IT Incharge Hello Park!!!

Company Profile

Imagicaa Next Private Limited is a leading player in India's entertainment and leisure industry, committed to creating innovative, immersive, and world-class experiences for guests of all ages. With a strong focus on delivering exceptional customer experiences, the company continues to introduce globally recognised entertainment concepts that redefine family entertainment in India.

About Hello Park

Hello Park is an internationally acclaimed immersive indoor family entertainment destination that combines cutting-edge digital technology with physical play. Imagicaa Next Private Limited has secured the exclusive rights to introduce Hello Park in India, with its first flagship venue launching at Y Junction Mall, Hyderabad.

We are looking for an experienced and passionate IT Incharge to join our Pre-Opening Team and play a key role in establishing and managing the technology infrastructure for Hello Park, Hyderabad.

Qualification

• Graduate in Computer Science / Information Technology / Electronics / Computer Engineering.
• B.E. / B.Tech / MCA preferred.
• Certifications such as CCNA, Microsoft, VMware, ITIL, Fortinet, Cyber Security, Azure, or AWS will be an added advantage.

Job Description

The IT Incharge will be responsible for planning, implementing, and managing the complete IT infrastructure and technology ecosystem of Hello Park, Hyderabad, from pre-opening through successful day-to-day operations.

The role will oversee network infrastructure, servers, Wi-Fi, cybersecurity, POS and ticketing systems, payment gateways, CCTV, access control, RFID, audio-visual systems, projectors, LED screens, workstations, backups, and end-user IT support. The IT Incharge will also work closely with internal departments, project teams, technology partners, and external vendors to ensure reliable, secure, and seamless technology operations across the venue.

Key Responsibilities

• Lead the complete IT setup and technology readiness during the pre-opening phase, including infrastructure planning, installation, testing, commissioning, and handover.
• Manage and maintain servers, network infrastructure, LAN/WAN, enterprise Wi-Fi, firewalls, workstations, backups, and other IT infrastructure.
• Ensure the smooth functioning and integration of POS, ticketing, payment gateways, RFID, CCTV, access control, projectors, LED walls, AV systems, and other technology-enabled attractions.
• Provide timely technical support and troubleshooting to all departments and ensure minimum downtime of critical systems.
• Implement and maintain cybersecurity, data protection, backup, disaster recovery, and business continuity procedures.
• Monitor IT systems and infrastructure performance, identify potential issues, and ensure timely preventive and corrective maintenance.
• Manage IT vendors, AMC contracts, software licences, warranties, service agreements, and technology partners.
• Maintain accurate records of IT assets, hardware, software, licences, configurations, and inventory.
• Ensure compliance with company IT policies, information security standards, data protection requirements, and applicable statutory requirements.
• Coordinate with Projects, Operations, Finance, HR, Technical, Procurement, and external partners for technology requirements and smooth operational integration.
• Prepare and maintain IT MIS reports, system performance reports, incident reports, asset records, and other management reports.

Preferred Industry

Candidates with experience in Family Entertainment Centres (FEC), Theme Parks, Hospitality, Hotels & Resorts, Retail, Shopping Malls, Multiplexes, IT Infrastructure, Audio-Visual Integration, Gaming, Entertainment, or other technology-driven customer-centric industries will be preferred.

Key Skills

IT Infrastructure • Network Administration • Windows Server • LAN/WAN • Enterprise Wi-Fi • Firewall Management • CCTV • POS & Ticketing Systems • RFID • Access Control • Audio-Visual Systems • Projectors • LED Walls • Cyber Security • Backup & Disaster Recovery • Vendor Management • IT Asset Management • Software & Licence Management • MIS Reporting

Desired Competencies

The ideal candidate should possess strong technical expertise, analytical thinking, troubleshooting and problem-solving abilities, leadership skills, effective communication, planning and organising capabilities, project management skills, decision-making ability, and the ability to manage multiple technology projects and priorities in a fast-paced, guest-focused environment.

Why Join Imagicaa Next Private Limited?

• Be part of the launch team of India's first Hello Park.
• Lead the technology setup and infrastructure of a globally recognised indoor family entertainment concept.
• Opportunity to build and manage the technology ecosystem of a new-age entertainment destination.
• Excellent learning, leadership, and career growth opportunities.
• Work in a dynamic, innovative, and collaborative environment.

How to Apply

If you are passionate about technology and aspire to be part of an exciting pre-opening journey, we would love to hear from you.

Interested candidates may share their updated resume at [e-mail] with the subject line "Application for IT Incharge Hello Park, Hyderabad".

Only shortlisted candidates will be contacted for further discussions.