Europe Mice Travel Operations Manager

EdTerra Edventures Private Limited; New Delhi; Presencial; INR 1.500.000 - 2.100.000; Jornada completa

Descripción de la vacante

A leading educational travel company in Delhi is seeking an experienced professional to manage international travel operations for student groups. Responsibilities include planning trips, negotiating with vendors, and ensuring safety and quality during travel. Ideal candidates should have over 10 years of experience in international travel operations and a passion for educational travel. This is a full-time role offering a dynamic work environment.

Formación

• 10+ years of experience in international travel operations, preferably in student travel.
• Strong knowledge of US, UK, Europe, Japan, and Schengen travel logistics.
• Excellent itinerary planning and cost management skills.
• Hands-on experience with vendor negotiations and on-ground travel management.
• Ability to travel internationally for on-ground operations as required.
• Strong problem-solving, crisis management, and communication skills.
• Comfortable working in a dynamic environment and managing multiple trips simultaneously.
• Passionate about educational travel and student safety.

Responsabilidades

• Plan and manage end-to-end international travel operations.
• Design detailed itineraries ensuring educational outcomes.
• Resolve operational issues while maintaining safety.
• Manage visa documentation processes and travel insurance coordination.
• Monitor and ensure on-ground quality control during trips through direct supervision or through local partners.
• Resolve operational issues swiftly while maintaining student safety and satisfaction.
• Prepare costings and budgeting for trips ensuring profitability while maintaining service quality.
• Work closely with the sales and academic content teams to align trip operations with program learning goals.
• Train and mentor team members in handling international operations and travel emergencies.
• Maintain clear documentation, vendor agreements, and SOPs for all destinations.
• Stay updated on international travel regulations, visa requirements, and destination-specific considerations relevant to student groups.

Conocimientos

training and mentoring

crisis management

communication

budgeting

cost management

international travel operations

vendor negotiations

on-ground travel management

problem-solving

project management

dmc relationships

travel logistics

problem solving

Descripción del empleo

Overview

EdTerra EdVenture is India’s leading student educational travel company, curating experiential learning journeys for students to destinations across India and the world. We believe in transforming travel into learning experiences that are safe, enriching, and well-organized.

Salary

This range is provided by EdTerra EdVenture Private Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

• Plan, organize, and manage end-to-end international travel operations for student groups, including flights, accommodations, local transport, meals, activities, and on-ground logistics.
• Build, manage, and negotiate with Destination Management Companies (DMCs), local partners, guides, and vendors across key destinations.
• Design detailed itineraries ensuring a balance of educational outcomes, safety, and engagement for student groups.
• Manage visa documentation processes and travel insurance coordination.
• Monitor and ensure on-ground quality control during trips through direct supervision or through local partners.
• Resolve operational issues swiftly while maintaining student safety and satisfaction.
• Prepare costings and budgeting for trips ensuring profitability while maintaining service quality.
• Work closely with the sales and academic content teams to align trip operations with program learning goals.
• Train and mentor team members in handling international operations and travel emergencies.
• Maintain clear documentation, vendor agreements, and SOPs for all destinations.
• Stay updated on international travel regulations, visa requirements, and destination-specific considerations relevant to student groups.

Qualifications

• 10+ years of experience in international travel operations, preferably in student travel, group travel, or educational travel sectors.
• Strong knowledge of US, UK, Europe, Japan, and Schengen travel logistics, vendors, and operational nuances.
• Excellent itinerary planning and cost management skills.
• Hands-on experience with vendor negotiations and on-ground travel management.
• Ability to travel internationally for on-ground operations as required.
• Strong problem-solving, crisis management, and communication skills.
• Comfortable working in a dynamic environment and managing multiple trips simultaneously.
• Passionate about educational travel and student safety.

Skills

• training and mentoring
• crisis management
• communication
• budgeting
• cost management
• groups
• international travel operations
• vendor negotiations
• on-ground travel management
• dmc
• problem-solving
• international operations
• project management
• ground logistics management
• itinerary planning

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Education Administration Programs