Manager - Events and Operations

Darwinbox Digital Solutions Pvt. Ltd.; Gurugram District; On-site; INR 450,000 - 650,000; Full time

Job summary

Masters’ Union in Gurugram is seeking a detail-oriented travel operations professional to manage end-to-end travel for student groups across India. You will design itineraries, arrange accommodation and meals, coordinate with vendors, and ensure safety, quality, and cost efficiency.

The ideal candidate will have strong vendor negotiation, multi-trip coordination, and willingness to travel extensively. Proficiency in MS Excel and basic operations tools is preferred for cross-functional

Qualifications

• 4+ years of experience in travel operations.
• Experience in itinerary planning and end-to-end trip management.
• Strong vendor management and negotiation skills.
• Ability to handle multiple trips simultaneously and manage deadlines.
• Willingness to travel extensively across India.
• Strong problem-solving, coordination, and communication skills.
• Proficiency in MS Excel and basic operational tools.

Responsibilities

• Planning and executing end-to-end travel operations for student trips, including itinerary, transportation, accommodation, and meals.
• Coordinating with vendors (hotels, transport providers, caterers) to ensure smooth and timely service delivery.
• Managing group travel logistics, including bookings, scheduling, and on-ground coordination.
• Monitoring trip execution to ensure high service quality, safety, and adherence to timelines.
• Handling escalations and resolve operational challenges during trips.
• Optimizing travel costs while maintaining quality standards.
• Maintaining strong relationships with vendors and negotiate competitive rates.
• Collaborating with internal teams for planning, communication, and student experience enhancement.

Skills

Travel operations

Itinerary planning

Vendor management

MS Excel

Coordination

Tools

MS Excel

Job description

Masters’ Union (www.mastersunion.org) is a new-age business school offering industry-immersive business education where the classes are led by top industry leaders and practitioners. It is a first-of-its-kind institute where distinguished leaders from different walks of life have re-imagined business education in order to create effective business professionals for the ever-changing economy. Our leadership consists of alumni from IITs, IIMs, and Ivy League Schools like Stanford and UPenn.

The institute is strategically located in the very heart of Gurugram's business district, flanked by several Fortune 500 companies, in order to provide the ultimate industry-immersive and hands-on learning experience from day one. The most ground-breaking feature of its Programme is that the courses are taught by CXOs, MDs, Eminent Public Leaders, and even Members of Parliament, apart from distinguished global faculty from top B-schools who regularly consult with Fortune 500 companies.

In its 5 years of run, our flagship Post Graduate Program in Technology and Business Management has already surpassed the placement records of IIM Ahmedabad and ISB with top-notch recruiters (including Amazon, Citibank, Microsoft, Unacademy, Razorpay, BCG, Bain) hiring our graduates.

About the role

We are looking for a detail-oriented and dynamic professional to manage end-to-end travel operations for student groups across India. The role involves planning, coordinating, and executing seamless travel experiences, including itinerary design, accommodation, food arrangements, and on-ground logistics, ensuring safety, quality, and cost efficiency.

Specifically, this role will involve

• Planning and executing end-to-end travel operations for student trips, including itinerary, transportation, accommodation, and meals.
• Coordinating with vendors (hotels, transport providers, caterers) to ensure smooth and timely service delivery.
• Managing group travel logistics, including bookings, scheduling, and on-ground coordination.
• Monitoring trip execution to ensure high service quality, safety, and adherence to timelines.
• Handling escalations and resolve operational challenges during trips.
• Optimizing travel costs while maintaining quality standards.
• Maintaining strong relationships with vendors and negotiate competitive rates.
• Collaborating with internal teams for planning, communication, and student experience enhancement.

Ideal candidate will have

• 4+ years of experience in travel operations, preferably managing group or student travel.
• Strong experience in itinerary planning, and end-to-end trip management.
• Good vendor management and negotiation skills.
• Ability to handle multiple trips simultaneously and manage deadlines.
• Willingness to travel extensively across India.
• Strong problem-solving, coordination, and communication skills.
• Proficiency in MS Excel and basic operational tools.