ERP Implementation

Growqai; Mumbai; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Growqai is seeking a Lead – Software Implementation in Mumbai to spearhead end-to-end deployment of our AI-powered SaaS solution for mid to large B2B enterprises. You will own the implementation lifecycle, drive value from scoping to go-live, and partner with client leadership to translate needs into tailored technical solutions.

Ideal candidates have 5+ years in ERP software implementation, strong PM and stakeholder skills, and a background in manufacturing, distribution, or supply chain.

Qualifications

• 5+ years of ERP software implementation in B2B SaaS.
• Expertise in project management and stakeholder engagement.
• Domain knowledge in manufacturing, distribution, or supply chain is a plus.
• Bachelor’s in Engineering or Computer Science, tier-1 institute.

Responsibilities

• Drive deployments from scoping to go-live and ensure value delivery.
• Collaborate with senior stakeholders to capture business requirements.
• Coordinate with product, tech, and support teams for integrated solutions.
• Proactively track risks and keep projects on schedule.
• Train users and drive post-launch adoption.
• Translate client feedback into product roadmap insights.
• Aim to deliver measurable ROI and long-term client relationships.

Skills

ERP implementation

Project management

Stakeholder engagement

Solution configuration

APIs

Integrations

Cloud platforms

Communication

Education

Bachelor's in Engineering/CS

Tools

APIs

Integrations

Cloud platforms

Job description

Role Overview

As Lead – Software Implementation, you will be the bridge between our product and our customers’ success. You’ll own end-to-end deployment of our AI-powered SaaS solution for mid to large B2B enterprises, ensuring seamless adoption, measurable business impact, and exceptional client experience. This role is perfect for someone who thrives at the intersection of technology, operations, and client engagement—someone who can translate business needs into tailored technical solutions and lead clients confidently from project kick-off to successful go-live.

Location: Mumbai ( 5 days of office job)

Key Responsibilities

• Own the Implementation Lifecycle – Drive deployments from scoping to go-live, ensuring every milestone delivers value.
• Engage with Client Leadership – Collaborate with senior stakeholders to understand business requirements and customize solutions.
• Orchestrate Cross-Functional Teams – Coordinate with internal product, tech, and support teams to deliver integrated, high-performance solutions.
• Manage Risks & Timelines – Proactively track dependencies, flag bottlenecks, and keep projects on schedule.
• Champion User Adoption – Conduct engaging training sessions, onboarding workshops, and post-launch optimization.
• Be the Customer’s Voice – Translate client feedback into actionable insights for our product roadmap.
• Drive Retention & Impact – Ensure every deployment delivers tangible ROI, securing long-term client relationships.

What We’re Looking For

• 5+ years of experience in ERP software implementation / delivery in B2B SaaS / enterprise technology.
• Proven expertise in project management, stakeholder engagement, and solution configuration.
• Domain exposure to manufacturing, distribution, or supply chain is a strong advantage.
• Strong technical foundation: software, APIs, integrations, cloud platforms.
• Exceptional problem-solving skills with the ability to simplify complexity for clients.
• Excellent communication, facilitation, and relationship-building skills.
• Bachelor’s in Engineering / Computer Science or equivalent; Tier-1 academic

Skills: manufacturing,software implementation,erp implementations