Erp Executive

K12 Techno Services; Mumbai; On-site; INR 200,000 - 280,000; Full time

Job summary

K12 Techno Services in Mumbai seeks an Executive B2B to own ERP issue resolution, handle complaints and inquiries, and assist in content mapping and setting up ERP for schools.

The role requires strong MS Excel and communication skills, teamwork, and the ability to work with performance metrics. You will coordinate with the team, manage schedules, and may work outside regular hours when needed.

Qualifications

• Strong communication and teamwork skills are essential.
• Experience with organizing training programs is a plus.
• Ownership mindset with focus on performance metrics and results.
• Ability to identify, analyze, and resolve ERP-related issues promptly.

Responsibilities

• Own ERP issue resolution and ticket handling to ensure timely solutions.
• Maintain sheets and other relevant files for reporting.
• Deliver work on time with accuracy and attention to detail.
• Coordinate with the team to resolve issues efficiently.
• Assist in content mapping and ERP setup for schools.

Skills

Good communication skills

Team Player

Ownership mindset

Problem-solving

Time management

Adaptability

Content mapping understanding

Organizational coordination

ERP issue resolution

After-hours flexibility

Tools

MS Excel

ERP software

Job description

Job brief

We are looking for an Executive B2B The successful candidate will be able to accept ownership for effectively solving ERP issues, complaints, and inquiries; content mapping, setting up ERP for schools

Responsibilities

• Time Management
• Maintain sheets and other files
• To be self-corrective
• Deliberates work on time
• Smart and Effective work
• Punctuality

Requirements and skills

• Good PC skills and especially MS Excel
• Good communication skills
• Team Player
• In-depth knowledge of performance metrics
• Good PC skills, especially MS Excel
• Experience with organising training programs
• Sense of ownership and pride in your performance and its impact on the companys success
• Critical thinker and problem-solving skills
• Good time-management skills
• Identifying and resolving issues on time
• Coordination with team for resolving issues
• Flexibility to adapt to changing priorities and requirements.
• Willingness to occasionally work outside of regular working hours if required
• Perform regular ERP checkingFollowing TAT for tickets