ERP Support & Implementation Engineer

Dselva Infotech; Agra District; On-site; INR 400,000 - 700,000; Full time

Job summary

Dselva Infotech in Agra is seeking an ERP Support & Implementation Engineer to join our team. You will interact with clients, implement ERP software, train users, and provide post‑go‑live support.

The role requires strong SQL and database knowledge, good communication, and willingness to travel to client sites for delivery and training.

Qualifications

• Bachelor's degree in CS/IT/ MCA/BCA/B.Tech or related field.
• 1–5 years of ERP implementation or support experience.
• Freshers with strong SQL knowledge and willingness to learn may apply.

Responsibilities

• Implement ERP software at client locations.
• Understand client business processes and configure the ERP system accordingly.
• Provide end-user training and ensure successful user adoption.
• Offer functional and technical support to clients.
• Troubleshoot ERP-related issues and coordinate with the development team for resolutions.
• Execute SQL queries for data verification, troubleshooting, and reporting.
• Assist clients during ERP go-live and stabilization.
• Prepare implementation and training documentation.
• Travel to client locations for implementation, support, and training whenever required.
• Good understanding of ERP functional modules (Inventory, Sales, Purchase, Production, Accounts, etc.).
• Strong knowledge of SQL and relational databases.
• Ability to understand database structures and perform basic troubleshooting.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Willingness to travel extensively to client sites.
• Ability to interact confidently with clients and conduct training sessions.

Skills

SQL knowledge

ERP knowledge

Client communication

Training delivery

Analytical thinking

Travel ready

Education

Bachelors degree in CS/IT/MCA/BCA/B.Tech

Tools

SQL

Relational databases

Job description

Job Summary

We are looking for a motivated and technically skilled ERP Support & Implementation Engineer to join our team. The ideal candidate should have strong communication skills, a good understanding of ERP functional processes, and sound technical knowledge of databases and SQL. The role involves client interaction, ERP implementation, user training, and post-implementation support.

Key Responsibilities

• Implement ERP software at client locations.
• Understand client business processes and configure the ERP system accordingly.
• Provide end-user training and ensure successful user adoption.
• Offer functional and technical support to clients.
• Troubleshoot ERP-related issues and coordinate with the development team for resolutions.
• Execute SQL queries for data verification, troubleshooting, and reporting.
• Assist clients during ERP go-live and stabilization.
• Prepare implementation and training documentation.
• Travel to client locations for implementation, support, and training whenever required.
• Good understanding of ERP functional modules (Inventory, Sales, Purchase, Production, Accounts, etc.).
• Strong knowledge of SQL and relational databases.
• Ability to understand database structures and perform basic troubleshooting.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Willingness to travel extensively to client sites.
• Ability to interact confidently with clients and conduct training sessions.

Qualifications

• Bachelors degree in Computer Science, Information Technology, MCA, BCA, B.Tech, or a related field.
• 1-5 years of experience in ERP implementation, support, or consulting.
• Freshers with strong SQL knowledge, good communication skills, and a willingness to learn may also apply.

Location

Agra

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.