End User Computing Engineer

Persistent; Hyderabad; On-site; INR 3,200,000 - 4,200,000; Full time

Job summary

Persistent in Hyderabad, India is seeking an experienced End User Computing Engineer to design and maintain EUC solutions including VDI, Azure Active Directory, and Service Desk processes. You will provide end-user support, troubleshoot complex hardware, software, and network issues, and collaborate with cross-functional teams to translate business needs into scalable IT solutions.

Ideal candidates have 8–12 years of relevant experience and a strong grasp of enterprise VDI deployments.

Qualifications

• 8–12 years of experience in End User Computing Engineering or a related field.
• Strong understanding of VDI technology and its enterprise deployment.
• Proficiency in managing Azure Active Directory for identity management.
• Experience with incident resolution using Service Desk tools.

Responsibilities

• Design, implement, and maintain EUC solutions using VDI, Azure AD, and Service Desk.
• Provide technical support to end users on desktop engineering issues related to hardware, software, and network connectivity.
• Collaborate with cross-functional teams to identify business requirements and develop solutions.
• Troubleshoot complex technical issues using problem-solving skills and best practices.

Skills

End User Computing

VDI

Azure Active Directory

Service Desk tools

Tools

Service Desk tools

Job description

Roles and Responsibilities :

• Design, implement, and maintain End User Computing (EUC) solutions using various technologies such as VDI, Azure Active Directory, and Service Desk.
• Provide technical support to end users on desktop engineering issues related to hardware, software, and network connectivity.
• Collaborate with cross-functional teams to identify business requirements and develop solutions that meet those needs.
• Troubleshoot complex technical issues using problem-solving skills and knowledge of industry best practices.

Job Requirements :

• 8-12 years of experience in End User Computing Engineering or a related field.
• Strong understanding of VDI technology and its implementation in an enterprise environment.
• Proficiency in managing Azure Active Directory for identity management purposes.
• Experience working with Service Desk tools for incident resolution.