EDI Support Engineer

Arting Digital; Hyderabad; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Arting Digital in Hyderabad is seeking an experienced EDI Support Engineer with 8+ years of experience to provide end-to-end EDI application and production support. The role involves monitoring, troubleshooting, and resolving EDI transactions and incidents, plus onboarding trading partners and handling mapping changes.

The candidate will coordinate with business users and cross-functional teams, manage deployments, and maintain up-to-date support documentation.

Qualifications

• Experience in end-to-end EDI application and production support.
• Strong knowledge of EDI standards and mappings.
• Experience with monitoring, troubleshooting, and incidents within SLA.

Responsibilities

• Provide end-to-end EDI application and production support.
• Monitor and troubleshoot EDI transactions and integrations.
• Resolve production incidents within SLA and perform RCA.
• Support trading partner onboarding and EDI mapping changes.
• Handle service requests, change requests, and deployments.
• Monitor application health, system performance, and batch jobs.
• Coordinate with business users, customers, and cross-functional teams.
• Maintain support documentation and participate in on-call support.

Skills

EDI Production/Application Support

EDI integration

EDI standard (ANSI X12, EDIFACT, XML)

Communication protocol (AS2, SFTP, FTP

VAN

Incident Management / Production

EDI mapping

Job description

Job Summary

Position - EDI Support Engineer

Location - Hyderabad

Notice Period -Immedidate joiner

Experience: 8+ years

State: Telangana

Country: India

Job Type: Full time

Mandatory Skills

• EDI Production/Application Support
• EDI integration
• EDI standard (ANSI X12,EDIFACT, XML)
• Communication protocol (AS2, SFTP, FTP, VAN)
• Incident Management / Production Support
• EDI mapping

Key Responsibilities

• Provide end-to-end EDI application and production support.
• Monitor and troubleshoot EDI transactions and integrations.
• Resolve production incidents within SLA and perform RCA.
• Support trading partner onboarding and EDI mapping changes.
• Handle service requests, change requests, and deployments.
• Monitor application health, system performance, and batch jobs.
• Coordinate with business users, customers, and cross-functional teams.
• Maintain support documentation and participate in on-call support.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.