Ecommerce Specialist

CareerMap Solutions; Dadri; On-site; INR 420,000 - 660,000; Full time

Job summary

CareerMap Solutions Private Limited (CMS) is hiring an Ecommerce Specialist to manage product listings, pricing, descriptions, and catalog updates across online marketplaces and company platforms. The role requires coordinating with internal teams for timely fulfillment and maintaining accurate data across systems.

The ideal candidate will analyze sales performance and conversion metrics to identify growth opportunities, handle customer queries, and collaborate on promotions, while ensuring

Qualifications

• Experience in ecommerce operations and marketplace management.
• Strong customer service and communication skills.
• Analytical skills to interpret data and optimize performance.
• Experience with ecommerce platforms like Amazon/Flipkart is a plus.
• Proficiency with MS Excel, dashboards, and basic CRM/ERP tools.

Responsibilities

• Manage product listings, pricing, descriptions, and catalog updates across marketplaces.
• Monitor inventory and track orders to ensure timely fulfillment.
• Collaborate with sales and marketing on promotions and campaigns.
• Handle customer queries related to online orders and resolve issues.
• Maintain compliance with marketplace policies and standards.

Skills

E-commerce operations

Sales optimization

Customer service

Data analysis

Cross-functional collaboration

Education

Bachelor’s degree in Business/Marketing/Commerce

Tools

MS Excel

CRM tools

ERP systems

Job description

Company Description

CareerMap Solutions Private Limited (CMS) is a career consulting and recruitment services company focused on helping individuals and organizations navigate an evolving professional landscape. CMS offers tailored solutions in career guidance, end-to-end recruitment, training, and business consultancy aligned with modern industry demands. The company supports workforce planning, recruitment operations, candidate evaluation, onboarding, and employee development, while also helping clients optimize processes through CRM-driven workflows and operational consulting. CMS works with startups, small businesses, corporates, training institutes, and professionals seeking career advancement, aiming to be a trusted partner for career growth and recruitment excellence. Its mission is to empower individuals with the right skills and enable businesses to scale efficiently through high-quality talent and strategic operational support.

Role Description

This is a full-time, on-site Ecommerce Specialist role based in Noida. The Ecommerce Specialist will manage product listings, pricing, descriptions, and catalog updates across online marketplaces and company platforms. The role involves monitoring inventory, tracking orders, coordinating with internal teams for timely fulfillment, and ensuring accurate data across systems. The specialist will analyze sales performance, traffic, and conversion metrics to identify growth opportunities and implement improvements. Daily responsibilities also include handling customer queries related to online orders, collaborating with sales and marketing teams on promotions, and maintaining compliance with marketplace policies and standards.

Qualifications

• Candidates should possess strong E-Commerce and Sales skills to manage online marketplaces, drive revenue, and support promotional activities.
• Candidates should possess solid Customer Service and Communication skills to handle queries, resolve issues, and coordinate with internal and external stakeholders.
• Candidates should possess robust Analytical Skills to interpret data, track performance metrics, and recommend actionable insights for optimization.
• Relevant experience in ecommerce operations, marketplace management (e.g., Amazon, Flipkart, other platforms), or online retail is highly beneficial.
• Proficiency with MS Excel, ecommerce dashboards, and basic CRM or ERP tools is preferred.
• Bachelor’s degree in Business, Marketing, Commerce, or a related field, or equivalent practical experience.
• Ability to work in a fast-paced environment, prioritize tasks, and maintain accuracy and attention to detail.