Protouch is India’s leading beauty-tech brand, redefining personal care with luxurious, high-performance, technology-driven devices. From hair care to skincare, we create professional-grade tools designed to deliver a premium, salon‑like experience at home. Guided by innovation and science-backed solutions, Protouch is committed to making beauty routines smarter, safer, and effortlessly elevated. Learn more at www.protouchskin.com.
Role Description
This is a full‑time, on‑site role for an Ecommerce Manager, located in Ahmedabad. The Ecommerce Manager will be responsible for overseeing online sales channels, developing and implementing effective e‑commerce strategies, managing product listings, optimizing web content, and analysing sales trends to drive growth. Additional responsibilities include coordinating marketing campaigns, monitoring website performance, and collaborating with cross‑functional teams to enhance customer experience and achieve sales goals.
Key Responsibilities
- Marketplace Management: Own P&L and drive sales across Amazon, Flipkart, Nykaa, Myntra, Tata Cliq, and more.
- Strategize for product listings, A+ content, pricing, inventory, and delivery performance.
- Advertising & Promotions: Plan and execute platform ads (Amazon PPC, Flipkart Ads, etc.) to meet ROAS and ACoS targets.
- Collaborate with creative and content teams for optimized listings and performance creatives.
- Analytics & Optimization: Monitor daily performance, sales trends, return ratios, and consumer reviews.
- Conduct keyword research, competitor analysis, and pricing benchmarks.
- Inventory & Operations: Coordinate with supply chain for stock planning, dispatches, and replenishment; ensure platform SLAs for availability and delivery.
- Quick Commerce & Emerging Channels: Identify and drive opportunities on platforms like Blinkit, Zepto, etc.; work on exclusive launches, bundles, and hyper‑growth SKUs.
- Cross‑functional Collaboration: Work closely with internal teams—design, growth marketing, CX—to improve conversions; manage platform relationships and negotiate for visibility and promotions.
Key Requirements
- Experience: Minimum 5-8 years in ecommerce, with at least 5 years of direct marketplace management.
- Hands‑on experience with: Seller Central, Flipkart Seller Hub, and ad dashboards.
- Industry Background: Personal care, beauty, wellness, or consumer electronics preferred.
- Skills: Strong understanding of ecommerce P&L, pricing, and inventory models; excellent data analysis, decision‑making, and negotiation skills; highly organized with the ability to manage multiple platforms.
- Mindset: Ownership‑driven and goal‑oriented; analytical, proactive, and detail‑focused; ready to hustle and grow with a fast‑paced startup.
What We Offer
- Direct impact on the revenue and growth of a rising consumer brand.
- Collaborative work culture with high ownership and learning.
- Opportunity to work closely with the founder and leadership team.
- Dynamic and energetic work environment.
How to Apply
Interested candidates may apply with the updated resume at hr@protouchskin.com.