ECOM-ECOM-NAM-Wholesale

HDFC Bank Limited; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

HDFC Bank Limited in Bengaluru is seeking a PA - ECOM-NAM-Wholesale to acquire merchants and expand card and payment product penetration across the regional market.

The role involves managing relationships with merchants, setting up payment gateways, and driving cross-sell of CASA, cards, and assets while collaborating with internal teams; extensive travel is required.

Qualifications

• Graduation in Engineering or Computer Science is required.
• MBA in Marketing is preferred.
• Strong interpersonal and communication abilities required.

Responsibilities

• Volume Growth: Increase acquiring volume across cards and UPI; Drive growth in card transaction volumes.
• Cards Spends: Increase card spends through issuance and activation; Promote card usage among existing and new customers.
• Portfolio and Relationship Management: Provide sales service to portfolio merchants for acquiring and issuance; Enhance portfolio volume and float to increase bank share; Strengthen client engagement to deepen relationships.
• Cross Sell: Promote cross-selling of bank products like CASA, T&E cards, and assets; Leverage merchant relationships to drive additional product sales.
• New Relationship: Acquire new relationships for acquiring and issuance; Set up payment gateways and ensure activation.

Skills

Interpersonal skills

Excellent communication

Travel readiness

Education

Graduation in Engineering or Computer Science

MBA in Marketing preferred

Tools

MS Office

Job description

Job Title

PA - ECOM-NAM-Wholesale

Business Unit

Ecommerce

Reporting To

Area Head, Zonal Head & Vertical Head

Job Function and Role Type

Sales, Individual Contributor, Extensive Travel Required

Version No

2.0

Job Purpose

Acquire new merchants and increase business penetration by engaging portfolio merchants and cross-selling other banking products.

Key Responsibilities

Volume Growth

Increase acquiring volume across cards and UPI; Drive growth in card transaction volumes.

Cards Spends

Increase card spends through issuance and activation; Promote card usage among existing and new customers.

Portfolio and Relationship Management

Provide sales service to portfolio merchants for acquiring and issuance; Enhance portfolio volume and float to increase bank share; Strengthen client engagement to deepen relationships.

Cross Sell

Promote cross-selling of bank products like CASA, T&E cards, and assets; Leverage merchant relationships to drive additional product sales.

New Relationship

Acquire new relationships for acquiring and issuance; Set up payment gateways and ensure activation.

Education:

Graduation in Engineering or Computer Science; MBA in Marketing preferred.

Certifications:

Project management-related qualifications.

Key Competencies

Strong interpersonal skills, excellent communication, multitasking, logical reasoning, ability to travel, proficiency in MS Office.

Major Stakeholders

Payment Acquiring, Corporate Cards, Customers, Branch Banking Team, Product Team, Operations, Risk & Policy.