E-commerce Specialist (Marketplace & Online Store Management)

Byqen; Kolkata District; Hybrid; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary based on skills

Performance incentives

Career growth opportunities

Learning & development

Work with multiple brands

AI tools learning opportunities

Friendly work environment

Career advancement

Job summary

Byqen is seeking an experienced E-commerce Operations Manager to drive end-to-end activities across marketplaces including Amazon, Flipkart, Meesho and Myntra. You will manage product listings, catalogs, pricing and inventory while coordinating with warehouses and marketing teams.

You will optimize SEO-friendly content, monitor sales analytics, and lead campaigns to boost conversions and visibility. Familiarity with Meesho/Myntra and AI tools is a plus.

Qualifications

• Graduate in any stream; E-commerce or Digital Marketing certification is an added advantage.
• 13 years of practical experience in E-commerce management.
• Hands-on experience with Amazon Seller Central and Flipkart Seller Hub.
• Knowledge of Meesho, Myntra and other online marketplaces.
• Experience managing Shopify or WooCommerce stores.
• Strong understanding of product listing and catalog management.
• Knowledge of inventory, pricing, order processing and returns management.
• Understanding of marketplace SEO and product ranking.
• Experience with Amazon Ads, Flipkart Ads or other marketplace advertising platforms.
• Knowledge of sales analytics, conversion rates and performance reporting.
• Basic knowledge of Excel and Google Sheets.
• Familiarity with ChatGPT, Google Gemini and other AI tools.
• Good communication, analytical and problem-solving skills.
• Ability to independently manage multiple products, marketplaces and projects.
• Candidates with practical experience and a proven portfolio will be preferred.

Responsibilities

• Manage end-to-end E-commerce operations for multiple businesses and brands.
• Manage online stores on Amazon, Flipkart, Meesho, Myntra and other marketplaces.
• Manage Shopify, WooCommerce and other E-commerce platforms.
• Create, upload and optimize product listings with SEO-friendly titles, descriptions, images and keywords.
• Manage product catalogs, pricing, inventory and stock updates.
• Handle order processing, cancellations, returns, refunds and customer queries.
• Monitor marketplace performance, sales reports and business analytics.
• Develop strategies to increase online sales, conversions and product visibility.
• Manage marketplace promotions, deals, discounts and offers.
• Monitor competitor pricing, product performance and market trends.
• Manage marketplace advertising campaigns such as Amazon Ads and Flipkart Ads.
• Coordinate with warehouse, logistics, customer support and marketing teams.
• Ensure accurate product information and timely order fulfillment.
• Prepare daily, weekly and monthly E-commerce performance reports.
• Use AI tools to improve product descriptions, listing optimization, market research and workflow efficiency.

Skills

E-commerce management

Marketplace optimization

Sales analytics

Excel

Education

Graduate in any stream

E-commerce or Digital Marketing cert

Tools

Amazon Seller Central

Flipkart Seller Hub

Shopify

WooCommerce

Google Sheets

ChatGPT / AI tools

Job description

Role & responsibilities

• Manage end-to-end E-commerce operations for multiple businesses and brands.
• Manage online stores on Amazon, Flipkart, Meesho, Myntra and other marketplaces.
• Manage Shopify, WooCommerce and other E-commerce platforms.
• Create, upload and optimize product listings with SEO-friendly titles, descriptions, images and keywords.
• Manage product catalogs, pricing, inventory and stock updates.
• Handle order processing, cancellations, returns, refunds and customer queries.
• Monitor marketplace performance, sales reports and business analytics.
• Develop strategies to increase online sales, conversions and product visibility.
• Manage marketplace promotions, deals, discounts and offers.
• Monitor competitor pricing, product performance and market trends.
• Manage marketplace advertising campaigns such as Amazon Ads and Flipkart Ads.
• Coordinate with warehouse, logistics, customer support and marketing teams.
• Ensure accurate product information and timely order fulfillment.
• Prepare daily, weekly and monthly E-commerce performance reports.
• Use AI tools to improve product descriptions, listing optimization, market research and workflow efficiency.

Preferred candidate profile

• Graduate in any stream; E-commerce or Digital Marketing certification is an added advantage.
• 13 years of practical experience in E-commerce management.
• Hands-on experience with Amazon Seller Central and Flipkart Seller Hub.
• Knowledge of Meesho, Myntra and other online marketplaces.
• Experience managing Shopify or WooCommerce stores.
• Strong understanding of product listing and catalog management.
• Knowledge of inventory, pricing, order processing and returns management.
• Understanding of marketplace SEO and product ranking.
• Experience with Amazon Ads, Flipkart Ads or other marketplace advertising platforms.
• Knowledge of sales analytics, conversion rates and performance reporting.
• Basic knowledge of Excel and Google Sheets.
• Familiarity with ChatGPT, Google Gemini and other AI tools.
• Good communication, analytical and problem-solving skills.
• Ability to independently manage multiple products, marketplaces and projects.
• Candidates with practical experience and a proven portfolio will be preferred.

Perks and benefits

• Competitive Salary based on skills and experience.
• Performance-Based Incentives.
• Career Growth Opportunities.
• Professional Learning and Development.
• Opportunity to Work with Multiple Brands and Industries.
• Exposure to Different E-commerce Marketplaces.
• AI Tools and Technology Learning Opportunities.
• Friendly and Supportive Work Environment.
• Skill Development and Career Advancement.