E Commerce Executive

Dream Care; New Delhi; On-site; INR 500,000 - 900,000; Full time

Benefits offered by this job

Best in Industry

Job summary

Dream Care in Delhi is seeking an experienced e-commerce executive to optimise online business operations and deliver outstanding customer service. You will manage product listings, pricing, inventory, and growth strategies across major marketplaces.

The role focuses on driving online sales, enhancing customer experiences, and collaborating with cross-functional teams to run campaigns and promotions. Excellent English communication is essential.

Qualifications

• 2+ years of experience in the e-commerce industry with a proven track record of driving online sales and achieving revenue targets.
• Strong expertise in managing product listings, inventory management, pricing strategies, and other e-commerce operations.
• Solid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems.
• Excellent analytical skills in analysing data, conducting market research, and understanding customer behaviour to identify trends and opportunities for growth.
• Great analytical mindset with an ability to use data to drive decision-making and present solutions for boosting online sales.
• Proficient communication skills, both written and verbal, with fluency in English.

Responsibilities

• Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities.
• Optimize end-to-end e-commerce journey for customers, from lead generation to conversion and post-purchase follow-up.
• Manage and maintain e-commerce platforms, including product listings, pricing and inventory management.
• Conduct market research and analysis to identify potential prospects, conduct outreach, and build customer relationships to drive sales.
• Analyse data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement.
• Demonstrate products with sales data to prospective clients, negotiate contracts and close sales deals with stakeholders.
• Collaborate with cross-functional teams to execute online campaigns and promotions to attract leads.
• Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.

Skills

E-commerce

Product listings

Inventory management

Pricing strategy

Data analysis

English communication

Amazon/Flipkart/Myntra/Meesho

Education

BTech or MBA

Tools

Amazon

Flipkart

Myntra

Meesho

Payment gateways

Order management systems

Job description

Role & responsibilities

Were seeking an experienced and talented e-commerce executive to join our dynamic team.

You will play a pivotal role in optimising our online business operations and delivering exceptional customer service. As an e-commerce executive, youll maintain all our sales touchpoints online marketplaces and optimise the overall customer experience.

If you have a knack for sales, love the online world and have a passion for customer service, we welcome you to join our company. We offer competitive remunerations, comprehensive benefits and growth opportunities within the company.

Objectives of this role

Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities.

Optimise end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up.

Manage and maintain e-commerce platforms, including product listings, pricing and inventory management.

Conduct market research and analysis to identify potential prospects, conduct outreach, and build customer relationships to drive sales.

Analyse data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement.

Demonstrate our products with sales data to prospective clients, negotiate contracts and close sales deals with stakeholders.

Collaborate with cross-functional teams, including development to execute online campaigns and promotions to attract leads.

Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.

Preferred candidate profile

2+ years of experience in the e-commerce industry with a proven track record of driving online sales and achieving revenue targets.

Strong expertise in managing product listings, inventory management, pricing strategies, and other e-commerce operations to optimise product visibility, customer engagement, and sales conversion.

Solid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems.

Excellent analytical skills in analysing data, conducting market research, and understanding customer behaviour to identify trends and opportunities for growth.

Great analytical mindset with an ability to use data to drive decision-making and present solutions for boosting online sales.

Proficient communication skills, both written and verbal, with fluency in English. Additional language proficiency in regional languages would be an advantage.

Experience managing e-commerce platforms such as Amazon, Flipkart, Myntra, Meesho etc.

Preferred skills and qualifications

A bachelors degree B Tech or MBA Degree

Perks and benefits

Best in Industry