E-Commerce Manager

Ontime Global; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Ontime Global in Gurugram is seeking an experienced Ecommerce Manager to lead the e-commerce strategy across marketplaces and D2C channels. You will manage listings, pricing, promotions, and inventory while owning the P&L and driving revenue growth in a fast-paced FMCG environment.

You will collaborate with marketing, product, logistics, IT and supply chain to ensure efficient e-commerce operations, demand forecasting, and ROI-driven campaigns.

Qualifications

• Bachelor’s degree in business/marketing; MBA preferred.
• 5-7 years in e-commerce/digital marketing, FMCG preferred.
• Strong understanding of online marketplaces and digital marketing.
• Proficient with web analytics, CRM tools, and MS Excel.

Responsibilities

• Develop and execute e-commerce strategy across platforms (Amazon, Flipkart, Blinkit, Swiggy Instamart) and brand D2C channels.
• Manage day-to-day online store operations: listings, descriptions, pricing, promotions, and inventory across platforms.
• Own the P&L for the e-commerce channel; drive revenue and growth through planning on selection, pricing, volumes/value, margins, and terms of trade.
• Ensure best-in-class fill rate and availability across platforms; coordinate with supply chain and logistics.
• Plan and execute performance marketing campaigns (SEO, SEM, platform ads, social media) with ROI focus.
• Collaborate with marketing, product, logistics, IT and supply chain to ensure smooth e-commerce processes and demand forecasting.
• Manage relationships with platforms, marketplaces, vendors, payment gateways and logistics partners.
• Monitor KPIs and prepare regular performance reports for senior management.
• Track competition benchmarking, pricing, assortment, and marketplace trends.

Skills

E-commerce management

Digital marketing

P&L management

Cross-functional collaboration

Platform marketplaces

Pricing strategy

SEO/SEM knowledge

Education

MBA preferred

Bachelor’s in business/marketing

Tools

CRM software

MS Excel

Google Analytics

Job description

Hi ,

Seema Saviyo

Currently iam hiring for Fmcg industry for the position of Ecommerce Manager : Gurugram

Responsibilities and Duties

• Develop and execute the e-commerce strategy across ECOM/QCOM platforms (Amazon, Flipkart, Blinkit, Swiggy Instamart etc.) and brand D2C channels, in alignment with overall business goals.
• Manage the day-to-day operations of the online store, including product listings, descriptions, pricing, promotions, and inventory across all platforms.
• Own the P&L for the e-commerce channel; drive revenue and growth through planning on selection, pricing, volumes/value, margins, and terms of trade.
• Ensure best-in-class fill rate and availability of products on all e-commerce and quick-commerce platforms, coordinating with supply chain and logistics teams.
• Plan and execute performance marketing campaigns (SEO, SEM, platform ads, social media) across platforms with a strong focus on ROI - covering top, mid and bottom funnel planning.
• Collaborate with cross-functional teams - marketing, product, logistics, IT and supply chain - to ensure smooth e-commerce processes and demand forecasting.
• Manage relationships with e-commerce platforms, marketplaces, and third-party vendors, including payment gateways and logistics partners.
• Monitor and analyse key performance indicators (KPIs) such as traffic, conversion rates, sales, ROI and customer satisfaction; prepare regular performance reports for senior management.
• Track competition benchmarking, pricing, assortment, and marketplace trends to keep the brand competitive.
• Gather, report, and communicate customer feedback on service, technology, and product delivery to relevant teams.
• Ensure brand consistency and storytelling across all e-commerce platforms.
• Keep abreast of the latest developments and best practices in e-commerce and digital marketing, including trends such as personalisation, chatbots, and AI-driven shopping experiences.

Desired skills /experience:

• Required academic qualifications and major: College graduate (in business, marketing, or a related field; MBA preferred)
• 5-7 years of experience as an E-Commerce Manager or in a similar e-commerce/digital marketing role, preferably within FMCG.
• Strong understanding of online sales platforms and marketplaces along with digital marketing strategies.
• Proficient in web analytics and e-commerce tracking tools (e.g., Google Analytics), CRM software, and MS Excel.
• High degree of ownership and bias for action, with excellent problem-solving skills and the ability to take data-backed decisions.
• Understanding of the different levers in a category/channel P&L.
• Ability to collaborate effectively with cross-functional teams to deliver shared objectives.
• Strong communication and organisational skills, with the ability to manage multiple projects simultaneously.