E-Commerce Executive

Geepas Bpo Services; Ernakulam, Kozhikode district, Bengaluru; Presencial; INR 350.000 - 650.000; Tempo integral

Resumo da vaga

Geepas Bpo Services in India is seeking an e-commerce sales specialist to drive online revenue across platforms. You will manage product listings, pricing, stock, and promotions while coordinating with warehouse and customer service teams to ensure a smooth marketplace experience.

You will monitor performance, optimize listings, and contribute to growth by identifying new product opportunities and improving profitability.

Responsabilidades

• Sales Target Achievement: Drive online sales and achieve monthly sales targets across assigned e-commerce platforms.
• Marketplace Account Management: Manage product listings, catalogue updates, product descriptions, images, pricing, and stock availability.
• Sales Growth: Identify opportunities to increase sales, improve product visibility, and expand the business across online marketplaces.
• Pricing & Competitor Analysis: Monitor competitor pricing, market trends, and promotional activities to maintain competitive and consistent pricing.
• Promotions & Campaigns: Plan and execute marketplace promotions, discounts, deals, and seasonal campaigns to achieve sales targets while maintaining profitability.
• Product Availability & Inventory: Coordinate with the warehouse and inventory teams to ensure stock availability and minimize out-of-stock situations and excess inventory.
• Sales Performance Reporting: Prepare daily, weekly, and monthly sales reports covering revenue, units sold, target achievement, product performance, and growth trends.
• Profitability Management: Monitor selling prices, gross margins, discounts, and promotional costs to achieve sales targets while maintaining the required profit margins.
• Order & Customer Service Coordination: Monitor order fulfilment, cancellations, returns, customer complaints, and product ratings, coordinating with the relevant teams for timely resolution.
• Marketplace Compliance: Ensure product listings, pricing, promotional activities, and account operations comply with each platforms policies and guidelines.
• Business Development: Identify opportunities to list new products, expand marketplace presence, and improve sales of slow-moving and high-potential products.
• KPI Achievement: Track and achieve assigned KPIs, including sales growth, target achievement, product availability, conversion performance, and account Management.

Descrição da vaga

Key Responsibilities & Additional Requirements

1. Sales Target Achievement: Drive online sales and achieve monthly sales targets across assigned e-commerce platforms.
2. Marketplace Account Management: Manage product listings, catalogue updates, product descriptions, images, pricing, and stock availability.
3. Sales Growth: Identify opportunities to increase sales, improve product visibility, and expand the business across online marketplaces.
4. Pricing & Competitor Analysis: Monitor competitor pricing, market trends, and promotional activities to maintain competitive and consistent pricing.
5. Promotions & Campaigns: Plan and execute marketplace promotions, discounts, deals, and seasonal campaigns to achieve sales targets while maintaining profitability.
6. Product Availability & Inventory: Coordinate with the warehouse and inventory teams to ensure stock availability and minimize out-of-stock situations and excess inventory.
7. Sales Performance Reporting: Prepare daily, weekly, and monthly sales reports covering revenue, units sold, target achievement, product performance, and growth trends.
8. Profitability Management: Monitor selling prices, gross margins, discounts, and promotional costs to achieve sales targets while maintaining the required profit margins.
9. Order & Customer Service Coordination: Monitor order fulfilment, cancellations, returns, customer complaints, and product ratings, coordinating with the relevant teams for timely resolution.
10. Marketplace Compliance: Ensure product listings, pricing, promotional activities, and account operations comply with each platforms policies and guidelines.
11. Business Development: Identify opportunities to list new products, expand marketplace presence, and improve sales of slow-moving and high-potential products.
12. KPI Achievement: Track and achieve assigned KPIs, including sales growth, target achievement, product availability, conversion performance, and account Management.