E-commerce & Business Manager

Mumbaart House Enterprise; Mumbai; On-site; INR 670,000 - 1,004,000; Full time

Benefits offered by this job

Competitive monthly salary

Growth opportunity

Direct exposure to founders

Creative environment

Job summary

Mumbai Art House is seeking an E-commerce & Business Manager to own and grow the companys online business, digital sales channels, and commercial operations. The role combines business acumen with hands-on e‑commerce execution and requires collaboration with founders, marketing, design and sales teams.

The ideal candidate will monitor performance, optimise funnels, manage pricing and inventory, and drive growth across digital channels while ensuring a strong customer experience at all

Qualifications

• 3–5 years of experience in e-commerce, D2C, retail or digital operations.
• Strong understanding of analytics, funnels, pricing and inventory.
• Proficiency with Google Analytics, Meta Business Suite, Excel/Sheets, Shopify or WooCommerce.

Responsibilities

• Own day-to-day performance of Mumbai Art House’s website and e‑commerce operations.
• Manage product listings, pricing, inventory, descriptions, imagery and catalogue accuracy.
• Plan and execute promotions, seasonal launches and new activations.
• Monitor sales metrics, conversion, traffic, order value and returns.
• Prepare weekly/monthly reports with insights for founders.
• Coordinate with developers for UX improvements and updates.
• Manage marketplace opportunities and third‑party channels where relevant.
• Align campaigns with founders, marketing and design teams.
• Support sales with pricing, availability, quotes and fulfilment.
• Identify growth opportunities across customers, products and channels.
• Ensure a strong customer experience from browsing to post‑purchase communication.

Skills

E-commerce

Analytics

Project management

Communication

Tools

Google Analytics

Meta Business Suite

Excel/Google Sheets

Shopify

WooCommerce

Job description

About the Role

Mumbai Art House is seeking an E-commerce & Business Manager to own and grow the companys online business, digital sales channels, and commercial operations. The ideal candidate will combine business acumen with hands-on e-commerce execution and will work closely with founders, marketing, design, and sales teams.

Key Responsibilities

• Own the day-to-day performance of Mumbai Art House’s website and e-commerce operations.


• Manage product listings, pricing, inventory updates, product descriptions, imagery, and catalogue accuracy.


• Plan and execute promotional campaigns, seasonal collections, festive offers, and new-launch activations.


• Monitor sales performance, conversion rates, traffic, average order value, return rates, and customer behaviour.


• Prepare weekly and monthly business reports with actionable insights for the founding team.


• Coordinate with the website development agency/team for UX improvements, new features, troubleshooting, and regular updates.


• Manage marketplace opportunities, partnerships, and potential third-party sales channels, where relevant.


• Work with the Motion Graphics Designer and social media team to align campaigns with business priorities.


• Support corporate and direct sales teams with pricing, product availability, quotations, and fulfilment coordination.


• Identify growth opportunities across customer segments, product categories, and digital channels.


• Ensure a strong customer experience across browsing, ordering, payment, delivery, and post-purchase communication.

Requirements

• 3-5 years of experience in e-commerce, D2C, retail, marketplace management, or digital business operations.


• Strong understanding of website analytics, e-commerce funnels, pricing, promotions, and inventory management.


• Proficiency in Google Analytics, Meta Business Suite, Excel/Google Sheets, and e-commerce platforms such as Shopify, WooCommerce, or similar.


• Experience managing agencies, developers, vendors, or external partners is preferred.


• Strong analytical, communication, and project-management skills.


• Ability to work independently, prioritise effectively, and take ownership of revenue outcomes.


• Interest in art, design, culture, luxury, lifestyle, or creative industries is a plus.

What We Offer

• Competitive monthly salary.


• Opportunity to build and scale a growing art-led consumer business.


• Direct exposure to founders and strategic decision-making.


• A creative, entrepreneurial, and collaborative work environment.