e-Agent Executive (International voice process)

Pringle Technologies Inc.; Hyderabad; On-site; INR 190,000 - 223,000; Full time

Job summary

Pringle Technologies Inc. in Hyderabad is seeking a polite, professional Call Center Representative to provide outstanding service to customers. You will own customer satisfaction in every interaction and collaborate closely with team members to resolve issues.

The role requires Graduation, willingness to work US-rotational night shifts, and full-time employment. Location is Banjara Hills, Hyderabad, with a salary of 17,000–20,000 INR gross per month.

Qualifications

• Strong verbal and telephone communication skills.
• Good active listening skills.
• Willingness to work in US rotational night shifts.

Responsibilities

• Handle a high volume of inbound calls in a timely manner.
• Identify customers requirement, clarify information, and provide solutions and/or alternatives.
• Seize opportunities to upsell services based on available things.

Skills

Verbal communication

Active listening

Night shift willingness

Education

Graduation

Job description

We are looking for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our current and potential customers. The successful candidate should accept ownership for customer satisfaction at the core of every decision and behavior.

Roles & Responsibilities:

• Manage large amounts of inbound calls in a timely manner
• Identify customers requirement, clarify information, and provide solutions and/or alternatives
• Seize opportunities to upsell services based on available things

Requirements

Qualification : Any Graduation (Except recent B.tech passedouts)

Shift : Night shift (US rotational)

Job Type: Full-time

Location :- Banjara Hills, Hyderabad

Salary : 17k - 20K gross per month ( for Hyd)

No. of Positions Vacant :- 15

Eligibility

• Strong verbal and telephone communication skills
• Good active listening skills
• Willingness to work in US rotational night shifts