State Operation Head

Keka Inc.; Raipur; On-site; INR 2,400,000 - 4,200,000; Full time

Benefits offered by this job

Competitive salary

Leadership role in fast-growing clean‑

Training & development

Impact on clean energy

Job summary

SolarSquare is seeking a State Operations Head for Raipur to lead end-to-end project execution and operational excellence across the state. You will lead Project Managers, Field Engineers, and Customer Delight teams to deliver rooftop solar installations on time with high quality and customer satisfaction.

The role combines people management with execution excellence and a strong customer-obsessed mindset, plus cross-functional collaboration with Sales, Design, and Supply Chain.

Qualifications

• BE/B.Tech or Diploma in Electrical, Mechanical, or Civil preferred.
• 5–10 years in project/field operations, preferably in solar, construction, telecom, infrastructure, or electrical industries.
• 2+ years in a people management role.
• Strong leadership and problem-solving abilities.
• Excellent communication and stakeholder management; willing to travel within Rajasthan and relocate if needed.

Responsibilities

• Hire, train, and manage project managers and field teams across the state.
• Drive ownership, quality, and customer-centricity.
• Oversee project delivery KPIs: TAT, quality score, NPS, and installation velocity.
• Coordinate with Sales, Design, Supply Chain, and Customer Delight teams.
• Onboard, train, and monitor local vendors and contractors.
• Maintain dashboards and lead reviews with state stakeholders.

Skills

Leadership

Project management

People management

Stakeholder management

Operations planning

Execution excellence

Communication

Problem solving

Vendor management

CRM proficiency

Education

BE/B.Tech Electrical

BE/B.Tech Mechanical

BE/B.Tech Civil

Diploma Electrical

Diploma Mechanical

Diploma Civil

Tools

Google Sheets

Microsoft Excel

CRM software

Job description

At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full-stack D2C residential solar brand - designing, installing, maintaining (after-sales) and financing solar systems for home-owners across India.

In 3 years, we have scaled to become the leading residential solar brand in India. We are obsessed with quality, customer service and innovating to make it simple for homes to switch to solar. We are looking for leaders to join us in this mission.

Know us a bit better through these links:

Job Title - State Operations Head – Raipur

Department - Opeartions

Employment Type: Full-time

Location: Raipur

Role Overview

As the State Operations Head – Rajasthan, you will be responsible for end-to-end project execution and operational excellence across the state. You will lead a team of Project Managers, Field Engineers, and Customer Delight professionals to deliver rooftop solar installations on time, with high quality, and customer satisfaction.

This is a high-impact leadership role that combines people management, execution excellence, and customer obsession.

Key Responsibilities

• Hire, train, and manage Project Managers and field operations teams across the state
• Drive a culture of ownership, quality, and customer-centricity

Operational Excellence

• Own and drive project delivery KPIs: TAT, quality score, NPS, and installation velocity
• Solve field escalations, civil/electrical site readiness issues, and DISCOM coordination hurdles
• Optimize allocation of manpower, materials, and vendors to ensure timely delivery

Cross-functional Coordination

• Collaborate closely with Sales, Design, Supply Chain, and Customer Delight teams
• Ensure seamless handoff of projects post-sale to installation and final handover

Vendor & Quality Oversight

• Onboard, train, and monitor local vendors and contractors
• Implement and enforce SolarSquare’s quality and safety SOPs across every project

Reporting & Reviews

• Maintain accurate dashboards and project tracking
• Lead daily/weekly reviews with internal teams and state stakeholders

Key Requirements

• BE/B.Tech or Diploma in Electrical, Mechanical, or Civil preferred
• 5–10 years in project/field operations, preferably in solar, construction, telecom, infrastructure, or electrical industries.
• 2+ years in a people management role is a must.
• Strong leadership and problem-solving abilities
• Excellent communication and stakeholder management (internal & external)
• Operational planning, resource allocation, and hands‑on execution mindset
• Familiarity with project management tools, CRMs, Google Sheets/Excel
• Based in Jaipur or open to relocating
• Willing to travel within Rajasthan
• Two-wheeler + valid license; smartphone with internet

What We Offer

• Competitive fixed compensation + performance incentives
• Leadership role in India’s fastest-growing clean energy brand
• Onboarding, training, and continuous learning support
• Make a meaningful impact in India’s transition to clean energy