Duty Manager

JLL; Hyderabad; On-site; INR 350,000 - 550,000; Full time

Job summary

JLL is seeking a Housekeeping operations lead to oversee site housekeeping performance and ensure alignment with safety, quality, and sustainability guidelines. The role covers front and back-of-house checks, pest control coordination, PPE readiness, daily rosters, and incident follow-ups.

Responsibilities include monitoring SOPs, conducting risk assessments, participating in drills, and driving continuous improvements through 5S and IMS practices.

Responsibilities

• Checking front of the house as well back of the house daily basis.
• Checking caddies & trolleys.
• Checking duty roasters & absenteeism.
• Checking grooming of the staffs.
• Checking for the pest control measurers & follow-ups with the agency.
• Take corrective actions on all nonconformities including incidents/accidents if any.
• Checking all the necessary PPE’s of the staffs.
• Maintaining whole of our landscaped area
• Determine aspect-impacts including significant aspects and implement relevant controls.
• Determine hazards-risk including significant hazards and implement controls
• Participate in mock drills
• Report near misses
• Identify training needs and attend trainings as planned.
• Implementing check lists & follow-ups.
• Participate in incident investigation
• Agency meetings & corrections.
• Follow-up the SLA & KPI of the respective agencies.
• Follow-up for trainings as per SOP’s.
• Follow up for cleaning standard as per SOP’s.
• Ensure PPM activities
• Any other task / responsibility assigned by the management time to time

Job description

Position Purpose and Nature

Responsible for overall performance of Housekeeping of the site

Key Accountabilities And Duties

• Checking front of the house as well back of the house daily basis.
• Checking caddies & trolleys.
• Checking duty roasters & absenteeism.
• Checking grooming of the staffs.
• Checking for the pest control measurers & follow-ups with the agency.
• Take corrective actions on all nonconformities including incidents/accidents if any.
• Checking all the necessary PPE’s of the staffs.
• Maintaining whole of our landscaped area
• Determine aspect-impacts including significant aspects and implement relevant controls.
• Determine hazards-risk including significant hazards and implement controls
• Participate in mock drills
• Report near misses
• Identify training needs and attend trainings as planned.
• Implementing check lists & follow-ups.
• Participate in incident investigation
• Agency meetings & corrections.
• Follow-up the SLA & KPI of the respective agencies.
• Follow-up for trainings as per SOP’s.
• Follow up for cleaning standard as per SOP’s.
• Ensure PPM activities
• Any other task / responsibility assigned by the management time to time

Authority

• To assist in issue/ cancel permit for any planned activity
• To STOP any unsafe work as reported by workmen or self observed
• Conduct contractor monitoring and review meeting on monthly basis
• Manage stock requirement and reordering of consumables for house keeping activities
• Provide inputs for financial budgeting to Property Manager

OHS&W Responsibility

• To ensure RMZ HSE Policy is understood by self and co-workers.
• To ensure RMZ safety management system is implemented and communicated to the team.
• To ensure OHS objective are understood and individual objectives are completed as per the defined target date.
• To identify risk at his work place, control measures are implemented and communicated to concerned employees.
• Actively Participation in Employee Consultation Forum and other OH&S related meetings.
• To report all incidents, NMCs, SOs that have occurred are reported and take participation as per procedures.
• To ensure work is carried out as per the Permit to Work standard and also implementation of all identified control measures as per risk assessment (JSA, HIRA, TBT, etc.)
• To attend all the training as per TNI and Training plan.
• To ensure that all OH&S related documents are maintained, tracked and tracked as per assigned responsibility.

IMS Responsibilities

• Determine issues, needs and expectations of interested parties
• Determine aspect-impacts including significant aspects and implement relevant controls
• Determine hazards-risk including significant hazards and implement controls
• Maintain and update aspect-impact register and HIRA register.
• Planning to achieve IMS objectives as set by management
• Complying with all applicable legal requirements
• Identify training needs and attend trainings as planned.
• Maintain records of external communication if any
• Maintain & retain documented information
• Manage changes in a structured manner
• Waste management and disposal
• Determine emergencies and test all emergencies
• Participate in mock drills
• Participate in incident investigation
• Take corrective actions on all nonconformities including incidents/accidents if any.
• Undertake continual improvements
• Actively participate in 5S initiatives to maintain cleanliness and discipline within the Soft Services department

People Management Responsibilities

• Able to lead site team to run the Housekeeping Operations smoothly
• Staff’s discipline and wellbeing.