Customer Relationship Executive

Excelvana; Kolkata District; Vor Ort; INR 300.000 - 420.000; Vollzeit

Zusammenfassung

Excelvana is seeking a collections executive in Kolkata to manage outstanding payments and ensure timely collections. The role involves regular communication with customers on pending dues and coordinating with Sales and Accounts to monitor payment status.

The ideal candidate has a graduate degree, strong communication and negotiation skills, and basic MS Excel/email knowledge to handle follow-ups effectively.

Qualifikationen

• Graduate in any discipline.
• Good communication and negotiation skills.
• Basic knowledge of MS Excel and email.
• Prior experience in collections, payment follow-up, or customer service.

Aufgaben

• Follow up with customers for outstanding payments and ensure timely collections.
• Regularly communicate with customers regarding pending dues.
• Coordinate with the Sales and Accounts teams to track payment status

Kenntnisse

Good communication

Negotiation skills

Ausbildung

Graduate in any discipline

Tools

MS Excel

Email

Jobbeschreibung

Follow up with customers for outstanding payments and ensure timely collections.

Regularly communicate with customers regarding pending dues.

Coordinate with the Sales and Accounts teams to track payment status

Required Candidate profile

• Graduate in any discipline.
• Good communication and negotiation skills.
• Basic knowledge of MS Excel and email.
• Prior experience in collections, payment follow-up, or customer