Domestic Voice Process

Nisource Technologies; Hyderabad, Bengaluru; Sur place; INR 180 000 - 300 000; Plein temps

Résumé du poste

Nisource Technologies in Hyderabad invites applicants for a Customer Support Executive role. The position requires handling customer calls with fluent English and a regional language, maintaining professional communication, and keeping process knowledge up to date.

Open to freshers and experienced candidates, graduates or undergraduates eligible. Working days are five with two rotational offs; shifts include 24/7 rotational for males and day shift for females; WFO and permanent employment.

Qualifications

• Graduates or undergraduates may apply.
• Freshers or experienced candidates welcome.
• Strong communication and phone etiquette.

Responsabilités

• Handle customer calls with fluent English and regional language.
• Keep updated with process knowledge and daily updates.
• Maintain professional communication and etiquette during interactions.

Connaissances

Fluent English

Regional language

Formation

Graduate

Undergraduate

Description du poste

Job Description Customer Support Executive

• Handle customer calls professionally with fluent English and one regional language.
• Excellent communication, interpersonal skills, and phone etiquette required.
• Keep updated with process knowledge and daily updates.
• Qualification: Graduates and undergraduates can apply.
• Experience: Freshers and experienced candidates can apply.
• Working Days: 5 days with 2 rotational weekly offs.
• Shift: 24/7 rotational shifts for males; day shift for females.
• Work Location: Hyderabad.
• Work Mode: Work from Office (WFO).
• Employment Type: Permanent.