Domestic voice process | UPTO 3.7LPA | DAY SHIFT | Experience

Axis Services; Hyderabad; In loco; INR 333.000 - 407.000; Tempo pieno

Descrizione del lavoro

Axis Services in Hyderabad is hiring a Customer Support Executive for a day shift in a Domestic Voice Process. The role requires at least 1 year of relevant experience and strong Hindi and English communication. Candidates should be comfortable with basic computer tasks and willing to work from the office.

The gross annual package is around 3.7 LPA, with the opportunity to contribute to customer satisfaction and process improvements in a busy contact center environment.

Competenze

• Minimum 1 year of experience in a Domestic Voice or International Voice Process.
• Good communication skills in Hindi and English.
• Strong customer-handling and problem-solving skills.
• Basic computer knowledge.
• Willingness to work in a day shift.

Mansioni

• Handle customer calls and resolve queries professionally.
• Provide accurate information and effective solutions.
• Maintain customer satisfaction and service quality.
• Follow company policies and process guidelines.
• Meet quality and productivity targets.

Conoscenze

Hindi

English

Customer handling

Problem solving

Descrizione del lavoro

WE ARE HIRING CUSTOMER SUPPORT EXECUTIVE

Job Details

• Role: Customer Support Executive
• Experience: Minimum 1 Year
• Process: Domestic Voice Process
• Shift: Day Shift
• Work Mode: Work From Office
• Location: Hyderabad

Salary Package

• CTC: 3.7 LPA

Eligibility Criteria

Minimum 1 year of experience in a Domestic Voice or International Voice Process
Good communication skills in Hindi and English
Strong customer-handling and problem-solving skills
Basic computer knowledge
Willingness to work in a day shift

Cab Facility: Not Available (Candidates must arrange their own transportation.)

Job Responsibilities

• Handle customer calls and resolve queries professionally.
• Provide accurate information and effective solutions.
• Maintain customer satisfaction and service quality.
• Follow company policies and process guidelines.
• Meet quality and productivity targets.