Domestic Customer Care Executive

wroots global pvt ltd; Bangalore Rural; On-site; INR 179,000 - 279,000; Full time

Job summary

Wroots Global Pvt Ltd is hiring a Domestic BPO Executive in Bangalore. The role involves handling customer interactions via phone, chat, or email, addressing queries, resolving complaints, and providing product information. Strong communication and a customer-first attitude are essential.

The position expects either fresher or candidate with at least 6 months in domestic customer support or sales, with proper papers. 6-day workweek, day shift, immediate joiners preferred.

Qualifications

• Fresher or experienced candidates welcome.
• At least 6 months of experience in domestic customer support or sales with proper paperwork.
• Location in Bangalore (Marathahalli, Tin Factory, Bommanahalli) and day shift.
• Fluency in English plus Hindi is required.

Responsibilities

• Handle customer interactions within the country via phone, chat, or email and resolve queries.
• Provide product/service information and maintain records of interactions.
• Meet quality and efficiency targets and follow company communication protocols.

Skills

Customer support

Hindi fluent

English fluent

Job description

Hiring For (Smart Coin, Kredit Bee) Company

Domestic BPO Executive

Job Summary:

A Domestic BPO Executive handles customer interactions within the country through s, s, or chat. The role involves addressing customer queries, resolving complaints, providing product or service information, and ensuring customer satisfaction. The executive maintains records of interactions, follows communication protocols, and meets performance targets related to quality and efficiency. Strong communication skills and a customer-oriented attitude are essential.

Job Requirements:

• Fresher/ Experience both are Welcome.
• Min 6 month Experience needed in Domestic Customer support or Sales.(Experience should have proper papers from their previous organization )
• 6days working 1 day off(Day Shift).
• Location: Marathahalli, Tin Factory, Bommanahalli, Bangalore.
• Language- English+ Hindi (Hindi should be Very fluent on this role).
• Salary: Freshers(16k-18k inhand + Incentives)/ Experience(25K inhand + Incentives) (Incentives based on the performance).
• Candidates should be in Bangalore only preferred.
• Immediate Joiners Only!