Domestic Customer Care Executive

wroots global pvt ltd; Bengaluru; On-site; INR 179,000 - 279,000; Full time

Job summary

Wroots Global Pvt Ltd in Bengaluru is seeking a Domestic BPO Executive to handle customer interactions within India via phone, chat or email, addressing queries and resolving issues while maintaining records and meeting quality targets. The role requires strong communication and a customer‑oriented attitude.

Freshers are welcome and experienced candidates earn incentives. Location is Marathahalli/Bommanahalli area in Bangalore with day shifts and six days a week.

Qualifications

• Fresher or experience welcome, with proper papers from previous employer.
• 6 months domestic customer support or sales experience preferred.
• Day shift, 6 days a week, Bangalore location with local papers.

Responsibilities

• Handle domestic customer interactions via phone, chat or email.
• Address queries, resolve complaints and provide product information.
• Maintain records of interactions and meet quality/efficiency targets.
• Follow communication protocols with a customer‑centric approach.

Skills

Customer support experience

English + Hindi language

Job description

Hiring For (Smart Coin, Kredit Bee) Company

Domestic BPO Executive

Job Summary:

A Domestic BPO Executive handles customer interactions within the country through s, s, or chat. The role involves addressing customer queries, resolving complaints, providing product or service information, and ensuring customer satisfaction. The executive maintains records of interactions, follows communication protocols, and meets performance targets related to quality and efficiency. Strong communication skills and a customer-oriented attitude are essential.

Job Requirements:

• Fresher/ Experience both are Welcome.
• Min 6 month Experience needed in Domestic Customer support or Sales.(Experience should have proper papers from their previous organization )
• 6days working 1 day off(Day Shift).
• Location: Marathahalli, Tin Factory, Bommanahalli, Bangalore.
• Language- English+ Hindi (Hindi should be Very fluent on this role).
• Salary: Freshers(16k-18k inhand + Incentives)/ Experience(25K inhand + Incentives) (Incentives based on the performance).
• Candidates should be in Bangalore only preferred.
• Immediate Joiners Only!