Documentation Executive

CMG Worldwide, Inc.; Delhi Cantonment; On-site; INR 350,000 - 520,000; Full time

Benefits offered by this job

Provident Fund (PF) facility

Other applicable employee benefits as/

Job summary

CMG Worldwide, Inc. is seeking a Logistics Documentation Executive in Delhi to handle freight forwarding documentation for Air and Sea shipments. You will coordinate with customers to gather required documents and ensure accuracy and timeliness of records.

The role requires strong English communication, attention to detail, and proficiency with MS Office and ERP systems. Prior freight and shipping documentation experience is preferred._LOCAL candidates preferred near IGI Airport area._

Qualifications

• Minimum Graduate.
• Degree in science, commerce, Business, Logistics, International Trade, or related field preferred.

Responsibilities

• Handle shipment documentation and coordination for Air and/or Sea freight shipments.
• Coordinate with customers to obtain and verify the necessary shipment details and documents.
• Prepare, check, and maintain relevant freight-forwarding and shipment documentation.
• Coordinate with customers, airlines, shipping lines, overseas agents, transporters, customs teams, and internal departments as required.
• Maintain accurate shipment records and ensure documentation is completed within the required timelines.
• Follow up with customers for pending documents, approvals, and shipment instructions.
• Provide customers with timely shipment updates and communicate relevant documentation or operational requirements.
• Identify and escape documentation discrepancies or delays when required.
• Maintain proper records of shipment-related correspondence and documentation.

Skills

Freight forwarding knowledge

Documentation accuracy

English communication

Customer coordination

Attention to detail

MS Office / ERP proficiency

Education

Bachelor's degree in related field

Graduate in science/commerce/business/logistics/international trade

Tools

MS Office

ERP/documentation systems

Excel

Job description

Key Responsibilities

• Handle shipment documentation and coordination for Air and/or Sea freight shipments.
• Coordinate with customers to obtain and verify the necessary shipment details and documents.
• Prepare, check, and maintain relevant freight-forwarding and shipment documentation.
• Coordinate with customers, airlines, shipping lines, overseas agents, transporters, customs teams, and internal departments as required.
• Maintain accurate shipment records and ensure documentation is completed within the required timelines.
• Follow up with customers for pending documents, approvals, and shipment instructions.
• Provide customers with timely shipment updates and communicate relevant documentation or operational requirements.
• Identify and escape documentation discrepancies or delays when required.
• Maintain proper records of shipment-related correspondence and documentation.

Education

• Minimum Graduate.
• A degree in science, commerce, Business, Logistics, International Trade, or a related field is preferred.

Experience

• Prior experience in freight forwarding, logistics, shipping, or documentation is preferred.
• Experience handling Air freight documentation will be an advantage.
• Practical knowledge of shipment documentation processes and international trade procedures is preferred.

Other Skills

• Good understanding of freight forwarding, shipping documentation, Incoterms, and shipment processes.
• Excellent written and spoken English.
• Good customer communication and coordination skills.
• Strong attention to detail and ability to identify documentation discrepancies.
• Good follow-up and organisational skills.
• Proficiency in MS Office, Excel, email, and relevant ERP/documentation systems.
• Relevant technical courses, industry training, or certifications will be an advantage.

Location & Commute

• Candidates should preferably reside near Indira Gandhi International Airport (IGI Airport), New Delhi, or in nearby areas with convenient access to the office.
• The nearest metro station to the office is Dwarka Sector 8 Metro Station.

Benefits

• Provident Fund (PF) facility.
• Other applicable employee benefits as per company policy.