Divisional Head- South West India

Mitra SK; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A leading company in wholesale metals and minerals in Mumbai is seeking a Mid-Senior level professional for a full-time role in business development and customer service. Responsibilities include ensuring safe practices, customer engagement for business growth, and maintaining high service levels. The ideal candidate possesses a B.Sc with Chemistry or a relevant engineering degree and has a strong background in business development. This position offers opportunities for professional growth.

Qualifications

• Bachelor's degree in a relevant field, preferably with Chemistry.
• Proven experience in business development and customer service.
• Ability to manage multiple tasks and maintain high service levels.

Responsibilities

• Ensure safe working practices across the country.
• Customer meetings for business development.
• Monitor service levels and implement strategies.

Skills

Business development

Customer service

Effective communication

Analytical thinking

Education

B.Sc with Chemistry

B.Tech or B.E.

Job description

Qualification: B.Sc with Chemistry as one of the subjects / B.Tech or B.E.

Responsibilities

• Responsible for Safe working practices across country
• Customer meeting for business development independently and in coordination with Country Supervisor.
• Ensure old customers in order to retain business by knowing their company background as per present scenario and past relationship with our company.
• Responsible and ensure both Topline and bottom-line are achieved including realization of dues.
• Monitor, maintain and ensure 100% service level in each activities through recognition of present and future bottlenecks and by initiating and implementing methods and strategy to overcome the same.
• Moni­tor, ensure and implement functioning of the lab as per defined standards, SOP and norms to maintain 100% accuracy level & quick TAT.
• Develop cost effective strategies for rendering value added services.
• Ensure compliance to both external certification standards and internal standards & audits.
• Develop, nurture and build team through periodic team building activities.
• Ensure all statutory requirements are complied as per law of the land.
• Ensure smooth functioning of accounts and monitor best accounting practices.
• Ensure smooth implementation of organization's policy, practices, instructions etc in the country.
• Any other task/assignment given by the management.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development and Customer Service

Industries

Wholesale Metals and Minerals