Dispatch & Warehouse Manager

Pramod Confectionary And Food Products; Gaya; On-site; INR 400,000 - 600,000; Full time

Job summary

Pramod Confectionary And Food Products in India seeks an experienced Warehouse Supervisor to oversee goods receipt, inventory control, dispatch planning, order fulfilment and stock ageing. You will ensure FIFO/FEFO compliance, coordinate transport, and maintain accurate records for invoicing and delivery documentation.

The role requires strong leadership, ERP/WMS proficiency and a background in FMCG or food manufacturing, with 5–8 years of relevant experience.

Qualifications

• Graduate in any discipline; degree/diploma in logistics, supply chain or operations preferred.
• Typically 5-8 years of relevant warehouse/dispatch experience, including team supervision, preferably in FMCG or food manufacturing.
• Working knowledge of ERP/WMS, inventory reconciliation, MS Excel, dispatch documentation and transport coordination.
• Understanding of FIFO/FEFO, batch traceability, GMP, 5S and warehouse safety practices.

Responsibilities

• Oversee finished goods receipt from production/packing, verification, bin/location allocation, stacking, storage and internal stock movements.
• Maintain system and physical stock accuracy through cycle counts, reconciliations, variance investigation and corrective actions.
• Prepare daily dispatch plans based on confirmed orders, stock availability, vehicle capacity and delivery priorities.
• Supervise stock allocation, picking, checking, staging and dispatch; prevent SKU, batch, quantity and customer-wise errors.
• Ensure FIFO/FEFO, batch traceability, expiry monitoring and timely escalation of near-expiry, slow-moving or damaged goods.
• Arrange vehicles, coordinate with transporters, track dispatch and deliveries, monitor vehicle turnaround and support proof-of-delivery collection.
• Coordinate accurate invoices, e-way bills, e-invoices where applicable, delivery challans and other required dispatch records.
• Ensure vehicle cleanliness and suitability, safe loading, correct counts, load security and prevention of transit damage or shortages.
• Allocate supervisors, pickers, scanners, loaders and helpers; manage shifts, attendance, training, discipline and productivity.
• Work with Sales, Planning, Production, Quality, Finance and transporters to resolve order delays, stock issues, claims and delivery complaints.
• Control handling, overtime, freight and warehouse operating costs; improve space utilization, throughput and loading efficiency.
• Maintain warehouse hygiene, pest-control coordination, housekeeping, GMP, 5S, fire safety, safe material handling and audit readiness.
• Submit accurate daily and monthly reports on stock, ageing, dispatch, pending orders, damages, manpower and transport performance.
• Review team performance, establish SOP adherence, investigate operational deviations and implement sustainable process improvements.

Skills

Inventory accuracy

Dispatch planning

Team leadership

Problem solving

Cost consciousness

Coordination

Data analysis

Food safety

Education

Graduate in any discipline

Logistics / supply chain degree or diploma

Tools

ERP / WMS

MS Excel

Job description

Role & responsibilities

Warehouse Operations: Oversee finished goods receipt from production/packing, verification, bin/location allocation, stacking, storage and internal stock movements.

Inventory Control: Maintain system and physical stock accuracy through cycle counts, reconciliations, variance investigation and corrective actions.

Dispatch Planning & Execution: Prepare daily dispatch plans based on confirmed orders, stock availability, vehicle capacity and delivery priorities; monitor execution against schedule.

Order Fulfilment: Supervise stock allocation, picking, checking, staging and dispatch; prevent SKU, batch, quantity and customer-wise errors.

FIFO / FEFO & Stock Ageing: Ensure FIFO/FEFO, batch traceability, expiry monitoring and timely escalation of near-expiry, slow-moving or damaged goods.

Transport & Logistics Coordination: Arrange vehicles, coordinate with transporters, track dispatch and deliveries, monitor vehicle turnaround and support proof-of-delivery collection.

Billing & Dispatch Documentation: Coordinate accurate invoices, e-way bills, e-invoices where applicable, delivery challans and other required dispatch records.

Loading & Product Protection: Ensure vehicle cleanliness and suitability, safe loading, correct counts, load security and prevention of transit damage or shortages.

Manpower & Shift Management: Allocate supervisors, pickers, scanners, loaders and helpers; manage shifts, attendance, training, discipline and productivity.

Customer & Cross-Functional Coordination: Work with Sales, Planning, Production, Quality, Finance and transporters to resolve order delays, stock issues, claims and delivery complaints.

Cost & Productivity Improvement: Control handling, overtime, freight and warehouse operating costs; improve space utilization, throughput and loading efficiency.

Food Safety, 5S & Compliance: Maintain warehouse hygiene, pest-control coordination, housekeeping, GMP, 5S, fire safety, safe material handling and audit readiness.

MIS & Management Reporting: Submit accurate daily and monthly reports on stock, ageing, dispatch, pending orders, damages, manpower and transport performance.

Team Leadership & Continuous Improvement: Review team performance, establish SOP adherence, investigate operational deviations and implement sustainable process improvements.

Preferred candidate profile

• Graduate in any discipline; degree/diploma in logistics, supply chain or operations preferred.
• Typically 5-8 years of relevant warehouse/dispatch experience, including team supervision, preferably in FMCG or food manufacturing.
• Working knowledge of ERP/WMS, inventory reconciliation, MS Excel, dispatch documentation and transport coordination.
• Understanding of FIFO/FEFO, batch traceability, GMP, 5S and warehouse safety practices.

Core Competencies

• Inventory accuracy
• Dispatch planning
• Team leadership
• Problem solving
• Cost consciousness
• Coordination
• Data analysis
• Safety and food hygiene

Note: Relevant field experience mandatory. Fresher and candidates who applied in the last 6 months need not apply.