DISPATCH MANAGER

JobItUs; Raipur; On-site; INR 800,000 - 1,400,000; Full time

Job summary

JobItUs in Raipur, India, is seeking an experienced Dispatch Manager to plan, coordinate and control the dispatch of finished goods from the plant to customers and distributors. The role focuses on timely, accurate, and cost-effective dispatch operations with robust documentation and KPI tracking.

The candidate should have 5–10 years in dispatch/logistics within steel or manufacturing sectors, ERP/SAP proficiency, and strong Excel/reporting skills.

Qualifications

• Graduate or diploma in logistics, supply chain, operations or related field.
• 5–10 years of dispatch/logistics/warehouse experience in steel/manufacturing.
• Experience handling bulk/industrial material dispatch is advantageous.

Responsibilities

• Plan and manage daily dispatch activities per orders and schedules.
• Coordinate with Sales, Production, Stores, Warehouse, Accounts and Logistics teams.
• Prepare and monitor dispatch plans and schedules.
• Ensure proper loading, weighing, packing, and documentation of materials.
• Coordinate vehicle placement and transportation arrangements.
• Monitor truck/vehicle movement and ensure timely delivery of materials.
• Verify dispatch documents such as invoices, delivery challans, e-way bills, gate passes, and weighment slips.
• Ensure correct quantity, grade, specification, and destination before dispatch.
• Maintain dispatch records, stock records, and transportation data.
• Coordinate with customers regarding delivery schedules and dispatch status.
• Monitor pending orders, vehicle waiting time, loading time, and delivery delays.
• Ensure proper utilization of manpower, vehicles, loading equipment, and warehouse facilities.
• Resolve dispatch-related issues and coordinate with transporters and customers.
• Ensure compliance with company SOPs, safety procedures, and statutory requirements.
• Monitor loading and unloading activities to prevent material damage and shortages.
• Prepare daily, weekly, and monthly dispatch reports.
• Track dispatch KPIs such as dispatch volume, on-time delivery, vehicle turnaround time, and pending orders.
• Coordinate with the security/gate team for smooth vehicle entry and exit.
• Maintain proper documentation and records for audits.
• Ensure housekeeping and safety standards in the dispatch area.

Skills

Dispatch and logistics management

Warehouse management

Transportation coordination

Inventory management

Order processing

Vehicle planning and tracking

Documentation and record keeping

ERP/SAP knowledge

MS Excel and reporting

Team management

Communication and coordination

Problem-solving skills

Knowledge of e-way bill and dispatch

Industrial/plant dispatch operations

Education

Graduate/Diploma in Logistics, Supply Chain Management, Operations, Commerce or related field

Tools

SAP

Job description

Job Summary

The Dispatch Manager is responsible for planning, coordinating, and controlling the dispatch of finished goods from the plant/warehouse to customers and distributors. The role ensures timely, accurate, and cost-effective dispatch operations while maintaining proper documentation, inventory coordination, vehicle management, and customer delivery schedules.

Key Responsibilities

• Plan and manage daily dispatch activities as per customer orders and delivery schedules.
• Coordinate with Sales, Production, Stores, Warehouse, Accounts, and Logistics teams.
• Prepare and monitor daily dispatch plans and schedules.
• Ensure proper loading, weighing, packing, and documentation of materials.
• Coordinate vehicle placement and transportation arrangements.
• Monitor truck/vehicle movement and ensure timely delivery of materials.
• Verify dispatch documents such as invoices, delivery challans, e-way bills, gate passes, and weighment slips.
• Ensure correct quantity, grade, specification, and destination before dispatch.
• Maintain dispatch records, stock records, and transportation data.
• Coordinate with customers regarding delivery schedules and dispatch status.
• Monitor pending orders, vehicle waiting time, loading time, and delivery delays.
• Ensure proper utilization of manpower, vehicles, loading equipment, and warehouse facilities.
• Resolve dispatch-related issues and coordinate with transporters and customers.
• Ensure compliance with company SOPs, safety procedures, and statutory requirements.
• Monitor loading and unloading activities to prevent material damage and shortages.
• Prepare daily, weekly, and monthly dispatch reports.
• Track dispatch KPIs such as dispatch volume, on-time delivery, vehicle turnaround time, and pending orders.
• Coordinate with the security/gate team for smooth vehicle entry and exit.
• Maintain proper documentation and records for audits.
• Ensure housekeeping and safety standards in the dispatch area.

Required Skills

• Dispatch and logistics management
• Warehouse management
• Transportation coordination
• Inventory management
• Order processing
• Vehicle planning and tracking
• Documentation and record keeping
• ERP/SAP knowledge
• MS Excel and reporting
• Team management
• Communication and coordination skills
• Problem-solving skills
• Knowledge of e-way bill and dispatch documentation
• Knowledge of industrial/plant dispatch operations

Qualification

• Graduate/Diploma in Logistics, Supply Chain Management, Operations, Commerce, or a related field.
• Candidates with relevant experience in steel, manufacturing, warehouse, logistics, or industrial operations will be preferred.

Experience

• Typically 5–10 years of relevant experience in dispatch, logistics, warehouse, or plant operations.
• Experience in handling bulk/industrial material dispatch is an advantage.

Preferred Skills

• Experience in steel or manufacturing industries.
• Knowledge of SAP/ERP-based dispatch systems.
• Strong knowledge of transportation and fleet coordination.
• Ability to manage multiple dispatches simultaneously.
• Strong Excel and MIS reporting skills.
• Good knowledge of inventory and warehouse processes.
• Ability to handle transporters, drivers, customers, and internal departments.