Director - Restaurant Operations - Fine Dine (part of a large Chain)

Black Pepper; Mumbai; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Black Pepper Mumbai invites a seasoned Lead Ops to drive efficiency, guest experience, and brand standards across our vibrant bar and restaurant network.

You will own strategy, P&L management, licensing compliance, and revenue growth while building and mentoring a high-performing team in a fast-paced, high-energy environment.

The role demands hands-on leadership, decisive problem-solving, and a proven track record in large bar/restaurant chains; minimum 15 years of relevant experience is expected.

Qualifications

• 15+ years of experience in a high-energy bar/restaurant chain.
• Strong expertise in Strategy and P&L management.
• Hands-on leadership and problem-solving skills.

Responsibilities

• Lead Ops, efficiency, vibrant guest experience.
• Service standards, team productivity, adherence to brand SOPs.
• Deal with excise, local law, licenses.
• Revenue growth, Leadership, cost control, guest feedback.
• Build, train, retain high-performing team.

Skills

Strategy

P&L Mgmt

Leadership

Problem-solving

Job description

• Lead Ops, efficiency, vibrant guest experience
• Service standards, team productivity, adherence to brand SOPs
• Deal with excise, local law, licenses
• Revenue growth, Leadership, cost control, guest feedback
• Build, train, retain high-performing team

Required Candidate profile

Min 15 yrs in at a high-energy Bar/ Restaurant Chain. Strong expertise in Strategy, P&L Mgmt.

Hands-on, good leadership & problem-solving skills