Digital Marketing Analyst/Customer support

TP; Gurugram District; On-site; INR 400,000 - 800,000; Full time

Job summary

TP is seeking a dynamic digital marketing professional to design and execute campaigns across Google Ads, social media, and email. You will analyze performance data to optimize spend and ROI while delivering excellent customer support across multiple channels.

Collaborate with cross-functional teams to identify growth opportunities and implement improvements that drive business results in a fast-paced environment in Gurugram.

Qualifications

• 1-10 years of experience in digital marketing or customer support.
• Good understanding/knowledge of Google Ads platform and ability to create effective campaigns.
• Excellent customer service skills with the ability to handle high-pressure situations calmly.

Responsibilities

• Develop and execute digital marketing campaigns across Google Ads, social media, and email.
• Analyze campaign performance using data analytics tools to optimize ad spend and improve ROI.
• Provide exceptional customer support through multiple channels (phone, email, chat) to resolve queries efficiently.
• Collaborate with cross-functional teams to identify opportunities for improvement and drive business growth.

Skills

Digital marketing

Customer support

Data analytics

ROI optimization

Tools

Google Ads

Email marketing tools

Job description

Roles and Responsibilities :

• Any customer support or Develop and execute digital marketing campaigns across various channels, including Google Ads, social media, and email.


• Analyze campaign performance using data analytics tools to optimize ad spend and improve ROI.


• Provide exceptional customer support through multiple channels (phone, email, chat) to resolve customer queries efficiently.


• Collaborate with cross-functional teams to drive business growth by identifying new opportunities for improvement.

Job Requirements :

• 1-10 years of experience in digital marketing or customer support.


• Good understanding/knowledge of Google Ads platform and ability to create effective campaigns.


• Excellent customer service skills with the ability to handle high-pressure situations calmly.