Digital Installation Support Executive

Tagbin Services; Gurugram District; On-site; INR 180,000 - 260,000; Full time

Job summary

Tagbin Services is seeking a Digital Installation Support Executive for a full-time permanent on-site role in Gurugram, Haryana, India. You will assist visitors and operational teams in using interactive digital installations, ensuring a seamless and engaging experience for all users.

Key duties include guiding users through installations, monitoring basic functionality, reporting issues to technical teams, coordinating with them to keep installations running smoothly, and maintaining logs to

Qualifications

• Basic technical knowledge to understand and troubleshoot installation issues.
• Experience in customer service to effectively assist visitors.
• Strong communication to interact with visitors and technical teams.
• Interest in interactive technologies and willingness to learn more about them.

Responsibilities

• Guide users through interactive installations to enhance their experience.
• Monitor the basic functionality of installations to ensure they are operating correctly.
• Report any technical issues to the appropriate technical teams for resolution.
• Coordinate with technical teams to maintain the smooth operation of installations.
• Maintain logs of any issues encountered to track and resolve recurring problems.
• Support the overall visitor experience by providing excellent customer service.

Skills

Technical basics

Customer service

Communication skills

Interactive tech interest

Job description

ABOUT THE ROLE

Join us as a Digital Installation Support Executive in Gurugram, Haryana, India. This is a full time permanent on site role. You will assist visitors and operational teams in using interactive digital installations, ensuring a seamless and engaging experience for all users.

KEY RESPONSIBILITIES

1. Guide users through interactive installations to enhance their experience.
2. Monitor the basic functionality of installations to ensure they are operating correctly.
3. Report any technical issues to the appropriate technical teams for resolution.
4. Coordinate with technical teams to maintain the smooth operation of installations.
5. Maintain logs of any issues encountered to track and resolve recurring problems.
6. Support the overall visitor experience by providing excellent customer service.

REQUIRED SKILLS AND EXPERIENCE

1. Basic technical knowledge to understand and troubleshoot installation issues.
2. Experience in customer service to effectively assist visitors.
3. Strong communication skills to interact with both visitors and technical teams.
4. Interest in interactive technologies and a willingness to learn more about them.

WHAT WE OFFER

Become part of a dynamic team where creativity meets technology to deliver unique digital experiences. This full time permanent role offers the opportunity to work with cutting edge interactive installations and contribute to immersive visitor experiences in a fast paced environment.