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InfoBeans in Bangalore (HSR Layout) is seeking a Digital Adoption Specialist to design and deliver in-app onboarding content and interactive guidance for enterprise apps. You will work with global stakeholders to map workflows and user personas, driving adoption and smooth onboarding.
The role requires 2.5+ years in related fields, familiarity with DAP tools (Whatfix is a strong plus), and a solid grasp of HTML/CSS/JavaScript. Office-based with US shift timings (evening IST).
We are looking for a Digital Adoption Specialist to join our team at InfoBeans in Bangalore (HSR Layout) ! If you have a knack for creating engaging user onboarding flows, in-app guidance, and interactive content using platforms like Whatfix , we'd love to connect.
Role: Digital Adoption Specialist Experience: 2.5 - 5 years Location: Bangalore (HSR Layout) - Work from Office Shift: US Shift (5:00 PM - 2:00 AM IST)
Design and build interactive in-app content including Flows, Tasklists, Beacons, Tooltips, and Self-Help modules. Collaborate with multinational stakeholders to understand business workflows, enterprise software, and user personas. Drive digital adoption and help end-users seamlessly onboard and navigate complex applications.
2.5+ years of experience across Instructional Design, Content Creation, Technical Writing, Customer Success, or Software Development. Familiarity with DAP tools (Whatfix experience is a strong plus!). Strong analytical mindset and problem-solving skills. Basic understanding of enterprise applications (ERP, CRM) and web technologies (HTML, CSS, JavaScript) is preferred.
Recognized as a Great Place to Work , InfoBeans is a publicly listed digital transformation company driven by a culture of "Creating WOW!". We offer a dynamic work environment with continuous learning and career growth.