Digital Adoption Specialist

HypTechie; Dadri; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

HypTechie in Noida is seeking an experienced Digital Adoption Specialist to lead strategies that drive user adoption of enterprise tools and applications. You will work cross-functionally to improve user experiences, enhance productivity, and ensure seamless technology rollouts using leading DAP solutions.

The role requires strong communication, training delivery, and data analysis skills, plus hands-on experience with platforms like WalkMe, Whatfix, and Pendo.

Qualifications

• Bachelor’s degree in IT, Business, or related field.
• Hands-on experience with Digital Adoption Platforms preferred.
• Strong knowledge of enterprise applications and change management.
• Excellent communication, training delivery, and user engagement skills.

Responsibilities

• Increase user engagement and adoption for enterprise applications.
• Design and execute digital adoption strategies and plans.
• Utilize DAP tools like WalkMe, Whatfix, or Pendo to create in-app guidance, interactive walkthroughs, and training content.
• Analyze user behavior data to improve digital journeys and optimize workflows.
• Collaborate with training, product, and support teams to deliver user-focused solutions.
• Develop digital learning assets — videos, quick reference guides, walkthroughs.
• Track and report adoption metrics to stakeholders for continuous improvement.

Skills

Digital Adoption Platform

Digital Transformation

Digital Strategy

Data Analysis

Digitization

Change Management

Education

Bachelor’s degree in IT, Business, or related field

Tools

WalkMe

Whatfix

Pendo

Job description

Experience: 2–7 years

Location: Noida

Salary Range: ₹10–15 LPA

Industry: IT Services & Consulting

Department: Consulting

Employment Type: Full-time, Permanent

Role Overview

We are looking for an experienced Digital Adoption Specialist to lead strategies that drive user adoption and engagement with enterprise digital tools and applications. You will work cross-functionally to improve user experiences, enhance productivity, and ensure seamless technology rollouts using leading Digital Adoption Platforms (DAP).

Key Responsibilities

• Increase user engagement and adoption for enterprise applications such as SAP, Oracle, Salesforce, SharePoint, etc.
• Design and execute digital adoption strategies and plans.
• Utilize DAP tools like WalkMe, Whatfix, or Pendo to create in-app guidance, interactive walkthroughs, and training content.
• Analyze user behavior data to improve digital journeys and optimize workflows.
• Collaborate with training, product, and support teams to deliver user‑focused solutions.
• Develop digital learning assets — videos, quick reference guides, walkthroughs.
• Track and report adoption metrics to stakeholders for continuous improvement.

Requirements

• Bachelor’s degree in IT, Business, or related field.
• Hands‑on experience with Digital Adoption Platforms (preferred).
• Strong knowledge of enterprise applications and change management principles.
• Excellent communication, training delivery, and user engagement skills.
• Proficiency in data analysis and user feedback interpretation.

Key Skills

• Digital Adoption Platform
• Digital Transformation
• Digital Strategy
• Data Analysis
• Digitization
• WalkMe
• Whatfix
• Pendo
• Change Management