Dialogflow CX Developer

Thryve Digital Health LLP; Hyderabad; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Thryve Digital Health LLP in India seeks a talented Dialogflow CX Developer to design, develop, test, and deploy solutions on Google Dialogflow CX. You will build engaging conversational experiences for Engen Chat and collaborate with product and engineering teams.

Requirements include 6–9 years of software development experience, strong skills in JavaScript/TypeScript and Node.js, REST/SOAP API integration, Google Cloud Platform, and Git.

Qualifications

• 6–9 years of software development experience.

Responsibilities

• Develop and implement Dialogflow CX conversational flows with intents, entities, and fulfillment logic.
• Write clean, well-documented, and testable code.
• Implement robust error handling and logging.
• Monitor agent performance and identify improvements.
• Collaborate with product managers, designers, and engineers to deliver high-quality solutions.
• Contribute to coding standards and participate in code reviews.

Skills

Dialogflow CX

JavaScript/TypeScript

Node.js

Google Cloud Platform

REST/SOAP API

Problem-solving

Communication

Education

Bachelor's degree in Computer Science

Tools

Git

Job description

Summary

We are seeking a talented and passionate Dialogflow CX Developer to join our innovative Engen Chat team. This role will be responsible for designing, developing, testing, and deploying solutions using Google's Dialogflow CX platform. The ideal candidate will possess strong development skills and a desire to build engaging and effective user experiences.

Summary

We are seeking a talented and passionate Dialogflow CX Developer to join our innovative Engen Chat team. This role will be responsible for designing, developing, testing, and deploying solutions using Google's Dialogflow CX platform. The ideal candidate will possess strong development skills and a desire to build engaging and effective user experiences.

Responsibilities

• Develop and implement complex conversational flows, including intents, entities, and fulfillment logic using cloud functions, webhooks, or other appropriate technologies.


• Write clean, well-documented, and testable code.


• Implement and maintain robust error handling and logging mechanisms.


• Monitor and analyze agent performance, identifying areas for improvement and optimization.


• Collaborate with product managers, designers, and other engineers to deliver high-quality solutions.


• Contribute to the development of best practices and coding standards for the team.


• Participate in code reviews and knowledge sharing activities.


• Troubleshoot and resolve issues related to Dialogflow CX agent performance.


• Work with the team to establish best practices for testing, deployment, and monitoring of chat platform applications.

Required Skills/Experience

• Bachelors degree in computer science, a related field, or equivalent experience.


• 6 to 9 years of overall software development experience.


• Proven experience (2+ years) in developing and deploying chat solutions using Dialogflow CX.


• Strong programming skills in languages such as JavaScript, TypeScript and Node.


• Experience with API integration (REST, SOAP).


• Experience with Google Cloud Platform.


• Familiarity with version control systems (e.g., Git).


• Excellent problem-solving and communication skills.


• Ability to work independently and as part of a team.

Preferred Skills/Experience

• Google Cloud Certified Professional Cloud Architect or Google Cloud Certified Professional Cloud Developer certifications.


• Experience with Swift and/or Kotlin


• Experience with Jest (for unit tests) and testing frameworks and methodologies.


• Experience with database technologies (e.g., SQL, NoSQL).


• Experience working in an Agile development environment.

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