Role & responsibilities
Position overview
The Head Commercial Vehicle Maintenance Operations will be responsible for managing the complete maintenance, repair, breakdown management and technical upkeep of a fleet of approximately 130 commercial trucks, primarily from:
- Ashok Leyland
- Eicher
- Tata Motors
The fleet consists predominantly of vehicles aged between 45 years, requiring systematic preventive maintenance, condition monitoring, breakdown management and cost optimisation.
The position will manage round-the-clock maintenance operations through 3 Yard Supervisors and a team of 30 to 40 technical personnel, comprising mechanics, tinters/body repair technicians, Karmars, electricians and tyre maintenance technicians.
The role will ensure maximum vehicle availability, minimum turnaround time, controlled maintenance expenditure, quality repairs, effective manpower utilisation and accurate vehicle-wise maintenance records.
Technical Workforce 30-40 Personnel
Mechanics
Tinkering / Body Repair
Karmars / Fabrication
Auto Electricians
Tyre Maintenance Team
General Maintenance Support
Detailed roles and responsibilities
A. 24 7 maintenance operations management
- Plan, organise and control all maintenance activities across the three operational shifts.
- Ensure uninterrupted availability of maintenance personnel, tools, equipment and workshop facilities.
- Allocate vehicles and repair jobs to respective technical teams based on priority, severity and vehicle deployment requirements.
- Monitor vehicle entry, inspection, repair commencement, work progress, quality inspection and final release.
- Ensure proper shift-wise handover of pending jobs, critical breakdowns, spare requirements and vehicles awaiting approval.
- Establish a priority system for:
- Emergency breakdowns.
- Vehicles required for immediate deployment.
- Scheduled preventive maintenance.
- Accident and body repairs.
- Tyre and electrical repairs.
- Major mechanical overhauls.
- Monitor vehicle turnaround time (TAT) and eliminate unnecessary delays in repair activities.
B. Vehicle inspection and preventive maintenance
- Establish a vehicle-wise preventive maintenance schedule based on kilometres travelled, engine hours, vehicle age and OEM recommendations.
- Conduct periodic inspections of all 130 vehicles.
- Ensure scheduled servicing of engines, gearboxes, differentials, brakes, suspension, steering and cooling systems.
- Monitor critical components including:
- Engine and transmission assemblies.
- Clutch and braking systems.
- Air compressor and pneumatic systems.
- Batteries, alternators and electrical systems.
- Tyres, wheels and wheel alignment.
- Chassis, body, cabin and structural components.
- Maintain vehicle health history and identify recurring defects.
- Establish early-warning mechanisms for vehicles requiring major repairs or component replacement.
- Develop a replacement and refurbishment recommendation for ageing vehicles.
C. Breakdown and emergency repair management
- Manage breakdown complaints received from drivers, transport operations and field locations.
- Coordinate emergency roadside repairs and recovery arrangements.
- Identify the root cause of recurring breakdowns.
- Maintain breakdown registers with details of vehicle, location, failure, downtime, repair cost and corrective action.
- Monitor breakdown frequency and identify vehicles with excessive repair requirements.
- Coordinate with OEM-authorised service centres for specialised repairs, warranty claims and technical support.
- Ensure emergency repair material and critical components are available.
D. Maintenance cost estimation and budgetary control
This should be a major responsibility of the position.
- Prepare vehicle-wise maintenance cost estimates before undertaking major repairs.
- Classify repairs into:
- Routine maintenance.
- Preventive maintenance.
- Corrective maintenance.
- Accident repairs.
- Major component replacement.
- Engine and transmission overhaul.
Preferred candidate profile
- Diploma / B.E. in Automobile or Mechanical Engineering.
- 812 years of experience in commercial vehicle maintenance, fleet workshops or transport maintenance operations.
- Experience in Ashok Leyland, Eicher and Tata heavy commercial vehicles.
- Experience managing 100+ commercial vehicle fleets.
- Demonstrated experience in managing 24 7 workshop operations.
- Knowledge of diesel engines, transmissions, braking systems, electrical systems, tyres and vehicle diagnostics.
- Experience in maintenance budgeting, spare parts management and vendor negotiations.