Desktop Engineer

F&F Consulting Services; DLF City Phase 2; On-site; INR 300,000 - 500,000; Full time

Job summary

F&F Consulting Services is looking for a motivated IT Support professional based in Haryana to provide desktop and remote support for enterprise users. The role involves managing incident requests and troubleshooting hardware, software, and network issues.

The ideal candidate should have at least 1 year of experience in IT Infrastructure & Desktop Support, with a good understanding of ServiceNow, SCCM, and Intune. Strong skills in VPN configuration and Office 365 support are essential.

Qualifications

• 1+ years of experience in IT Infrastructure & Desktop Support.
• Proficient in handling desktop and laptop issues.
• Familiar with Active Directory and Office 365.

Responsibilities

• Provide support for desktop, laptop, and remote users.
• Manage incident requests through ServiceNow.
• Troubleshoot hardware, software, VPN, and network issues.

Skills

IT Infrastructure Support

Desktop Support

Office 365

VPN Configuration

Tools

ServiceNow

SCCM

Intune

Job description

Provide desktop, laptop, and remote support for enterprise users. Handle incident management and service requests through ServiceNow. Troubleshoot hardware, software, printer, VPN, and network. Manage Windows OS administration and Office 365 support.

Required Candidate profile

• 1+ Years of Experience in IT Infrastructure & Desktop Support
• Desktop & Laptop Support, Active Directory & Office 365
• SCCM & Intune, ServiceNow Ticketing Tool
• VPN Configuration & Remote Support