Deputy Sales Manager

Tata Capital; Ernakulam; On-site; INR 450,000 - 650,000; Full time

Job summary

Tata Capital in India is seeking a driven Sales/Relationship Manager to accelerate retail loan sales and cross-sell, while strengthening existing customer relationships. You will manage end-to-end file processing from login to disbursement and coordinate with Operations and Credit to close cases.

The role focuses on expanding the customer base, maximizing turnover through a network, mentoring the team of relationship managers, and staying ahead of market trends to inform product and policy.

Qualifications

• Post Graduate/ Graduate in any discipline.

Responsibilities

• Aggressively drive the sales numbers and achieve the business targets for Retail loan products and through cross selling.
• Retain and expand the companys base of customers for retail loan product so as to ensure repeat business or referrals.
• Maximize sales through a network and relationships to ensure strong business.
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team for the implementation of the growth agenda through appropriate training, motivation and deployment strategies
• Constantly keep abreast on market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / RBI regulations as well as processes, policies and reports as per company designed systems.

Education

Post Graduate/ Graduate in any discipline

Job description

11146

To drive sales and ensure business targets are achieved

• Aggressively drive the sales numbers and achieve the business targets for Retail loan products and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the companys base of customers for retail loan product so as to ensure repeat business or referrals
• Maximize sales through a network and relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team for the implementation of the growth agenda through appropriate training, motivation and deployment strategies
• Constantly keep abreast on market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / RBI regulations as well as processes, policies and reports as per company designed systems.

Post Graduate/ Graduate in any discipline