Deputy Manager - Vigilance - Enabling - Noida

Paytm; Dadri; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Paytm is seeking an SM/DGM - Employee investigations lead to manage ethics investigations across the organization. The role requires strong analytical skills and the ability to maintain confidentiality while coordinating with HR, legal and senior leadership.

You will develop investigation plans, interview relevant parties, review documents and prepare detailed reports with recommended actions, and provide training on ethical guidelines.

Qualifications

• Bachelor's degree in a related field (e.g., law, ethics, CA, MSW) preferred.
• Proven experience in conducting ethics investigations, ideally in a leadership role.
• Strong knowledge of ethical principles, regulations, and industry best practices.
• Excellent analytical and problem-solving skills with the ability to collect, analyze, and interpret complex information.
• Demonstrated ability to identify, define and analyze problems, assess risks and recommend solutions.
• Exceptional communication skills, both written and verbal, with the ability to present findings to diverse audiences.
• High level of integrity and confidentiality; ability to handle sensitive information.
• Strong interpersonal skills and ability to collaborate with stakeholders at all levels.

Responsibilities

• Conduct thorough and unbiased ethics investigations, interviewing parties, reviewing documentation and gathering evidence.
• Evaluate investigation findings to determine severity and impact of ethical violations.
• Maintain confidentiality and adhere to privacy policies and legal requirements during investigations.
• Develop comprehensive investigation plans with timelines, interview schedules and evidence collection strategies.
• Collaborate with HR, legal and senior management to align processes with policies and objectives.
• Prepare detailed investigation reports documenting findings, analysis, and recommended actions.
• Provide ethics training and guidance to employees and managers on policies and reporting procedures.

Skills

Ethics investigations

Analytical skills

Communication skills

Confidentiality

Stakeholder collaboration

Risk assessment

Interpersonal skills

Time management

Education

Bachelor's degree in related field

Job description

Job Description:

About Us:

Paytm is Indias leading mobile payments and financial services distribution company. Pioneer of the mobile QR

payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.

Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of

technology.

Position Summary:

The SM/DGM Employee investigations lead is responsible for managing and overseeing all aspects of ethics investigations within the organization. This role requires strong analytical skills, and the ability to maintain confidentiality. The SM/DGM - Employee investigations lead works closely with the Ethics Investigation Leads and various stakeholders to ensure compliance with ethical standards and mitigate potential risks.

Key Responsibilities:

1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations,

ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing

documentation, and gathering evidence.

2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethical

violations.

3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring that

sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing

investigation findings.

4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interview

schedules, and evidence collection strategies.

5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment of

investigation processes and outcomes with organizational policies and objectives. Provide guidance and support

to stakeholders throughout the investigation process.

6. Report and Document Findings: Prepare detailed investigation reports that clearly document the findings,

analysis, and recommended actions.

7. Provide Training and Guidance: Develop and deliver ethics training programs to educate employees on

organizational policies, ethical guidelines, and reporting procedures. Provide guidance and support to employees

and managers on ethical dilemmas and concerns.

Qualifications:

• Bachelors degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degree preferred.
• Proven experience in conducting ethics investigations, preferably in a leadership role.
• Strong knowledge of ethical principles, regulations, and industry best practices.
• Excellent analytical and problem-solving skills, with the ability to collect, analyze, and interpret complex information.
• Demonstrated ability to identify, define and analyze problems, establish decision-making parameters, assess risks and recommend solutions.
• Exceptional communication skills, both written and verbal, with the ability to present findings to diverse audiences.
• High level of integrity and ethical conduct, with the ability to maintain confidentiality and handle sensitive information.
• Strong interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.
• Detail-oriented with excellent organizational and time management skills.