Manager - Fraud Prevention

Paytm; Sector 10; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Paytm is seeking a Manager to oversee ethics investigations, ensuring confidentiality and compliance with standards. The role requires strong analytical skills, collaboration with HR, legal, and senior management, and the ability to develop robust investigation plans.

Candidates should have a background in law, ethics, CA, or forensics and substantial investigative experience. The position focuses on conducting unbiased investigations, analyzing findings, and reporting actionable recommendations

Qualifications

• Bachelor's degree in law, ethics, CA, MSW or related field
• Experience in conducting ethics investigations, preferably in a leadership role
• Strong knowledge of ethical principles, regulations and industry best practices
• Excellent analytical and problem-solving skills
• Ability to identify and assess risks, and recommend solutions
• Exceptional communication skills, both written and verbal
• High integrity, confidentiality, and professional ethics
• Strong interpersonal skills and stakeholder collaboration
• Detail-oriented with strong organizational and time-management skills
• Proficient in using investigation tools and software

Responsibilities

• Conduct ethics investigations thoroughly and impartially
• Evaluate findings to determine severity and impact of ethical violations
• Maintain confidentiality and comply with privacy policies and legal requirements
• Develop comprehensive investigation plans with timelines and evidence strategies
• Collaborate with HR, legal, and senior management on policies and outcomes
• Prepare detailed investigation reports with findings, analysis, and recommendations

Skills

Ethics investigations

Analytical thinking

Confidentiality

Communication

Interpersonal skills

Stakeholder collaboration

Problem solving

Time management

Attention to detail

Proficiency with investigation tools

Education

Bachelor's degree

Advanced degree preferred

Tools

Investigation software

Job description

Experience: 4-6 Years

Qualification: CA/Law/Forensics/or Equivalent degree

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of

technology.

Position Summary:

The Manager is responsible for managing and overseeing all aspects of ethics investigations within the organization. This role requires strong analytical skills, and the ability to maintain confidentiality. The Manager works closely with the Ethics Investigation Leads and various stakeholders to ensure compliance with ethical standards and mitigate potential risks.

Key Responsibilities:

• 1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations, ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing documentation, and gathering evidence.
• 2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethical violations.
• 3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring that sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing investigation findings.
• 4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interview schedules, and evidence collection strategies.
• 5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment of investigation processes and outcomes with organizational policies and objectives. Provide guidance and support to stakeholders throughout the investigation process.
• 6. Report and Document Findings: Prepare detailed investigation reports that clearly document the findings, analysis, and recommended actions.

Qualifications:

• Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degree preferred.
• Proven experience in conducting ethics investigations, preferably in a leadership role.
• Strong knowledge of ethical principles, regulations, and industry best practices.
• Excellent analytical and problem-solving skills, with the ability to collect, analyze, and interpret complex information.
• Demonstrated ability to identify, define and analyze problems, establish decision-making parameters, assess risks and recommend solutions.
• Exceptional communication skills, both written and verbal, with the ability to present findings to diverse audiences.
• High level of integrity and ethical conduct, with the ability to maintain confidentiality and handle sensitive information.
• Strong interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.
• Detail-oriented with excellent organizational and time management skills.
• Proficient in using investigation tools and software.