Deputy Manager | Sales Training

Engking; Indore District; On-site; INR 600,000 - 900,000; Full time

Job summary

Engking is seeking a Sales Trainer to design, organize, and deliver training programs that strengthen the Business Development team's selling capabilities, soft skills, and use of sales tools. The role also builds technical understanding of sustainability, carbon offsetting, and EKI product portfolio for confident client engagement.

The candidate will manage training calendars, conduct in-class, virtual, and on-the-job sessions, and measure effectiveness through assessments and feedback.

Qualifications

• Design and deliver sales training for the BD team including prospecting, qualification, discovery, pitching and closing.
• Train BD associates on CRM usage and digital workflows.
• Organise soft-skills training like communication, email etiquette, active listening.
• Develop technical training on sustainability concepts, carbon markets and product portfolio.
• Maintain and update training calendars and materials.
• Use role-plays, case studies and mock meetings to apply learning.
• Assess training effectiveness and identify coaching needs.
• Align training with competency gaps and development plans.
• Update content on the learning platform.

Responsibilities

• Design and deliver sales training for the BD team, including prospecting, lead qualification, discovery, pitching, presentations, objection handling, negotiation, follow-ups, account development, and closing.
• Train BD associates on CRM usage, sales intelligence tools, AI-enabled productivity tools, and structured follow-up practices.
• Organise soft-skills training: business communication, email and phone etiquette, active listening, relationship building, meeting management and teamwork.
• Deliver technical training on sustainability, carbon markets, carbon offsetting, standards and registries, and product portfolio.
• Prepare structured training calendars; organise classroom, virtual, and on-the-job sessions with materials and attendance records.
• Use demonstrations, role-plays, mock meetings, case studies to apply learning.
• Assess training effectiveness using quizzes and feedback; identify follow-up needs.
• Coordinate with Learning Management Auditor, BD heads, and managers to align with competency gaps.
• Maintain training content in the learning platform including materials, assessments and records.

Skills

Sales processes & BD workflows

CRM & digital sales tools

Training material creation

Sustainability knowledge or ability to

Education

Bachelor’s or Master’s degree in Business or Sustainability or related field

Tools

CRM software

Digital sales tools

Job description

JOB SUMMARY

The Sales Trainer will design, organise, and deliver training programmes that strengthen the Business Development (BD) team s selling capabilities, soft skills, and use of new-age sales tools. The role will also build technical understanding of sustainability, carbon offsetting, evolving methodologies, and EKI s product portfolio so that BD associates can engage clients confidently and accurately.

KEY RESPONSIBILITIES

• 1. Design and deliver sales training for the BD team, covering prospecting, lead qualification, client discovery, pitching, presentations, objection handling, negotiation, follow-ups, account development, and closing.
• 2. Train BD associates on new-age tools and digital workflows that support business development, such as CRM usage, sales intelligence and prospecting tools, AI-enabled productivity tools, presentation tools, and structured follow-up practices.
• 3. Organise and conduct soft-skills training, including business communication, email and phone etiquette, active listening, relationship building, meeting management, time management, teamwork, and professional conduct.
• 4. Develop and deliver technical training on sustainability concepts, climate change, carbon markets, carbon offsetting, carbon credits, relevant standards and registries, and EKI s products and services.
• 6. Prepare structured training calendars and organise classroom, virtual, and on-the-job learning sessions, ensuring appropriate materials and attendance records are maintained.
• 7. Use practical demonstrations, role-plays, mock client meetings, case studies, and product scenarios to help associates apply learning to real BD situations.
• 8. Assess training effectiveness through quizzes, role-plays, feedback, and agreed performance indicators; identify follow-up coaching or refresher-training needs.
• 9. Work with the Learning Management Auditor, BD HODs, and relevant managers to align training with identified competency gaps and individual development plans.
• 10. Maintain and update training content in the designated learning platform, including course materials, assessments, attendance, completion records, and feedback.
• 11. Gather feedback from participants and BD leadership, review outcomes, and continuously improve training content, delivery methods, and learning resources.
• 5. Keep technical training current by researching new methodologies, market developments, product updates, and sustainability-related frameworks relevant to EKI s product portfolio; coordinate with subject-matter experts to validate content.

REQUIRED QUALIFICATIONS

Educational Qualification

• Bachelors or Masters degree in Business, Sustainability, Environmental Studies, Climate Change, Commerce, or a related field.

Experience Required

• 3-5 years of experience in sales training, business development, sales enablement, sustainability training, or a relevant combination of these areas.

Technical Skills

• Strong understanding of sales processes, BD workflows, and sales enablement tools; practical experience with CRM and digital sales tools.
• Ability to create training materials, presentations, role-plays, case studies, exercises, quizzes, and learning assessments.
• Knowledge of sustainability, carbon markets, carbon offsetting, carbon credits, methodologies, standards, and environmental products, or the ability to learn and explain these topics clearly.

Soft Skills

• Excellent presentation, facilitation, coaching, and communication skills.
• Strong organization and planning skills, including the ability to manage training calendars, sessions, materials, and participant follow-up.
• Ability to engage adult learners, adapt delivery to different experience levels, and make complex concepts practical and easy to understand.

PREFERRED QUALIFICATIONS (Optional)

• Experience training business development or commercial teams in sustainability, carbon markets, climate solutions, or environmental products; certifications in training, facilitation, sales, or sustainability are an advantage.

Core Competencies(Optional)

• Training needs analysis and the ability to translate business priorities into practical learning programmes.
• Continuous learning and keeping training content aligned with changing products, tools, and market methodologies.
• Collaboration with BD leaders, HODs, product specialists, and subject-matter experts.