Sales Training Operation & Content Management

Kia India; Gurugram District; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A leading automotive firm located in Gurugram is seeking a Sales Training Operations & Content Manager. This role involves developing and implementing training programs to enhance sales force performance. Responsibilities include creating training materials, conducting in-dealership training, and managing vendor relationships. Ideal candidates should have a background in sales training, proficiency in digital learning tools, and strong communication skills. This is a full-time position.

Qualifications

• 5–10 years in sales training, L&D, or content development roles.
• Experience in automotive.

Responsibilities

• Design and implement structured and scalable learning modules.
• Create and update training materials.
• Develop interactive e-learning content.
• Conduct in-dealership training sessions.
• Liaise with regional and local field teams.

Skills

Strong instructional design and content development abilities

Proficiency in digital learning tools

Excellent communication and stakeholder management skills

Analytical mindset

Ability to manage multiple projects

Strategic Thinking

Project Management

Cross-functional Collaboration

Education

B.Tech / MBA

Certification in Instructional Design or Learning & Development

Tools

Articulate

Adobe Captivate

LMS platforms

Job description

Overview

The Sales Training Operations & Content Manager will be responsible for developing, implementing, and managing comprehensive training programs aimed at enhancing the performance and effectiveness of the sales force. The role requires a blend of instructional design expertise, project management skills, and the ability to work closely with cross-functional teams and external vendors to ensure seamless training delivery and continuous content innovation.

Responsibilities

• Design and implement structured and scalable learning modules tailored to the needs of sales personnel.
• Create and update training materials based on performance data, product updates, and market trends.
• Analyze global sales training frameworks and adapt them to local/regional market contexts.
• Ensure alignment with corporate learning objectives and regional sales goals.

E-Learning Development & Engagement

• Develop interactive e-learning content using digital tools to facilitate continuous learning.
• Monitor learner engagement metrics and optimize content accordingly.

In-Dealership Training Execution

• Plan and conduct in-dealership training sessions aligned with current business needs.
• Support on-ground implementation of sales techniques, tools, and processes.

Monthly Newsletter Creation

• Roll out a monthly newsletter featuring industry updates, training highlights, and internal achievements.
• Prepare high-quality support materials for training programs and skill contests.
• Deliver weekly and daily information bytes to keep the field sales team informed and engaged.

Collaboration with Field Sales Teams

• Liaise with regional and local field teams to assess training needs and deliver customized solutions.
• Curate and share regional success stories and best practices to foster cross-regional learning.
• Continuously improve training content based on field feedback.
• Coordinate with training vendors for timely content delivery and execution.
• Manage vendor billing processes and ensure timely submission and processing of payments.

Qualifications & Skills

Education

• B.Tech / MBA
• Certification in Instructional Design or Learning & Development (preferred).

Experience

• 5–10 years in sales training, L&D, or content development roles.
• Experience in automotive

Skills

• Strong instructional design and content development abilities.
• Proficiency in digital learning tools (e.g., Articulate, Adobe Captivate, LMS platforms).
• Excellent communication and stakeholder management skills.
• Analytical mindset to assess training effectiveness and implement improvements.
• Ability to manage multiple projects and meet tight deadlines.
• Strategic Thinking
• Project Management
• Cross-functional Collaboration

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Motor Vehicle Manufacturing