Deputy Manager-Sales Operations

Birlasoft; Mumbai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Birlasoft is seeking a seasoned presales professional in Mumbai to lead RFP/RFI responses, craft compelling solution narratives, and drive bid quality. The role spans life sciences domains including pharma, medtech, diagnostics and digital health, requiring collaboration with delivery teams and industry SMEs.

You will translate client requirements into actionable solution outlines, delivery models, and value propositions, ensuring timely, high-quality responses and strategic win themes across

Qualifications

• 6–12 years of experience across presales, consulting or delivery in IT services/Life Sciences tech environments.
• Strong understanding of Life Sciences value chain across Pharma, MedTech, Diagnostics, Digital Health, Healthcare.

Responsibilities

• Lead Pursuit & RFP initiatives and coordinate proactive proposals and capability submissions.
• Translate client requirements into solution narratives, win themes, and delivery models.
• Drive bid timelines, content ownership, and proposal compliance with bid management teams.
• Develop industry-specific solution points of view across Pharma, MedTech, Diagnostics and Digital Health.
• Create reusable proposal artefacts, capability decks, and value propositions.

Skills

Presales

Life Sciences domain

RFP/RFI leadership

Stakeholder engagement

Tools

Veeva

Medidata

Oracle Life Sciences

Salesforce

AWS

Microsoft

Snowflake

Job description

Job Description:

Area(s) of responsibility

Key Responsibilities

• Pursuit & RFP Leadership
• Own and support RFP/RFI/RFQ responses, proactive proposals, capability submissions and analyst/provider qualification inputs.
• Translate client requirements into solution narratives, win themes, differentiators, solution outlines, assumptions, exclusions, transition approach and delivery models.
• Drive bid timelines, content ownership, review cadence, response quality and proposal compliance in partnership with bid management teams.
• Create reusable proposal artefacts, case-study modules, capability snippets, value propositions and governance templates.
• Industry Solutioning
• Develop industry-specific solution points of view across Pharma, MedTech, Diagnostics, Digital Health and Healthcare segments.
• Map Birlasoft offerings to the life sciences value chain such as R&D, regulatory, safety, quality, manufacturing, SCM, commercial excellence, PLM and patient engagement.
• Work with delivery, domain SMEs, architects and technology practices to shape integrated solutions across applications, data, AI/GenAI, cloud, cybersecurity, integration, ERP, testing and managed services.
• Create outcome-oriented solution constructs covering value drivers such as speed-to-market, regulatory compliance, automation, productivity, cost optimisation, quality and patient/customer experience.
• Sales Enablement & Account Support
• Support account teams with account research, white-space identification, buying-centre mapping and pursuit qualification.
• Prepare executive-ready decks, client workshop material, discovery questionnaires, sales battlecards and capability narratives.
• Participate in client discovery workshops, solution walkthroughs, orals preparation and CXO-level presentations.
• Assist sales teams in developing value hypotheses, business cases, ROI narratives and industry talking points.
• Assets, Thought Leadership & Market Positioning
• Build and maintain reusable presales assets including industry playbooks, offering one-pagers, capability decks, case-study libraries, demo scripts and solution accelerators inventory.
• Support thought leadership initiatives such as blogs, whitepapers, analyst responses, webinars and conference material.
• Partner with alliances and technology teams to articulate industry-led offerings around platforms such as Veeva, Medidata, Oracle Life Sciences, Salesforce, SAP, ServiceNow, AWS, Microsoft, Snowflake and others, where relevant.
• Track market trends, competitor messaging, regulatory themes and digital transformation priorities across Life Sciences.
• Governance & Performance Discipline
• Maintain pursuit trackers, qualification scorecards, deal stage updates and proposal operating rhythm.
• Support go/no-go qualification, opportunity prioritisation, pricing inputs coordination and review packs for leadership governance.
• Capture lessons learnt from wins/losses and continuously improve proposal quality, reusable assets and sales enablement content.

Required Experience & Qualifications

• 6–12 years of experience across presales, consulting, domain advisory, business analysis, solutioning or delivery in IT services / consulting / Life Sciences technology environments.
• Strong understanding of Life Sciences value chain across Pharma, MedTech, Diagnostics, Digital Health, Healthcare or related sectors.
• Experience contributing to or leading RFP/RFI responses, proposals, sales presentations, client workshops and solution narratives.

Requirements