Deputy Manager - Placement

Marsh Risk; Mumbai; Hybrid; INR 1,200,000 - 2,000,000; Full time

Job summary

Marsh Risk in Mumbai is seeking a Deputy Manager - Placement to support the Placement team by preparing and processing key documentation and coordinating with underwriters to keep the placement process on track.

The role requires 6+ years in insurance broking and 2-3 years in team management, with strong MS Office skills and a willingness to work a hybrid schedule in an office-based setting three days a week.

Qualifications

• Graduate with 6 plus years’ experience in the insurance broking domain.
• 2-3 years' experience in team management.
• Process knowledge of broking business and insurance terminologies.
• Ability to prioritize and handle multiple tasks during peak volume periods.
• Collaborative mindset across levels and teams.
• Good command on MS Office applications (MS-Excel, MS-Word).
• Decision making and Problem solving skills.
• High attention to detail.
• Good relationship skills, Proven ability to work on functional initiatives.
• Willingness to work 12pm - 9pm or 1pm - 10pm shift.

Responsibilities

• Documents and oversees performance management for a small to medium sized group, coordinates workload of team members and ensures team is appropriately staffed to meet client needs.
• Delivery as per company standards and continuous rigor on improving business performance.
• Review operational and quality failures, conduct root cause analysis & monitor plan to ensure success.
• Manage migrations seamlessly - This includes system and/or work transfers by proactively identifying roadblocks, provide solutions and perfect execution.
• Manage capacity planning and forecasting.
• Ensure leave policy as per business demands.
• Adherence to the Engagement rhythm - Conduct monthly performance reviews and appraisals within agreed timelines.
• Succession Planning - Identify and develop individuals for next level with IDP and support bottom quartile colleagues with Performance Improvement Plan.
• Ensure attrition is managed as per the company standards. Strong Early Warning system (EWS) management to identify early and accurate detection.
• Develop effective relationships with the stakeholders (internal and external) and participate and contribute in meetings.

Tools

MS Office

Job description

We are seeking a talented individual to join our Placement team at Marsh Risk, a Marsh business. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Deputy Manager - Placement (Grade D1)

This role supports the Placement team by preparing and processing key documentation — including specifications, loss records, summary reports, and proposal components — to facilitate smooth market submissions. The individual assists with analyzing and comparing quotes from various markets, reviewing existing client insurance programs, and ensuring coverage specifications submitted to carriers and underwriters are accurate. They manage follow-up on outstanding documentation and coordinate changes with underwriters to keep the placement process on track. The role also requires maintaining appropriate market contacts and developing a strong technical understanding of the Placement business to effectively support the Placement colleague and deliver quality client outcomes.

We will count on you to:

• Documents and oversees performance management for a small to medium sized group, coordinates workload of team members and ensures team is appropriately staffed to meet client needs.
• Delivery as per company standards and continuous rigor on improving business performance
• Review operational and quality failures, conduct root cause analysis & monitor plan to ensure success
• Manage migrations seamlessly - This includes system and/or work transfers by proactively identifying roadblocks, provide solutions and perfect execution
• Manage capacity planning and forecasting
• Ensure leave policy as per business demands
• Adherence to the Engagement rhythm - Conduct monthly performance reviews and appraisals within agreed timelines
• Succession Planning - Identify and develop individuals for next level with IDP and support bottom quartile colleagues with Performance Improvement Plan
• Ensure attrition is managed as per the company standards. Strong Early Warning system (EWS) management to identify early and accurate detection
• Develop effective relationships with the stakeholders (internal and external) and participate and contribute in meetings

What you need to have:

• Graduate with 6 plus years’ experience in the insurance broking domain
• 2-3 years' experience in team management
• Process knowledge of broking business and insurance terminologies
• Ability to prioritize and handle multiple tasks during peak volume periods
• Collaborative mindset across levels and teams
• Good command on MS Office applications (MS-Excel, MS-Word)
• Decision making and Problem solving skills
• High attention to detail
• Good relationship skills, Proven ability to work on functional initiatives
• Willingness to work 12pm - 9pm or 1pm - 10pm shift

What makes you stand out:

• Adaptable communicator, facilitator, influencer and problem solver
• Certification in Insurance domain

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact on colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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