Deputy Manager (Housekeeping)

Ashoka; Sonipat; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Ashoka University is seeking an experienced Head of Housekeeping to independently manage campus cleaning, hygiene and aesthetics across academic blocks, residential halls, dining areas and common facilities.

You will plan deployment, supervise supervisors and outsourced staff, ensure adherence to schedules and quality standards, and address student complaints with professionalism.

Qualifications

• Graduate in any discipline; hospitality, housekeeping or facility-management qualification preferred.
• 8–10 years of relevant housekeeping operations experience.
• 2–3 years of assistant managerial experience.
• Experience in a university, large residential campus, hospitality or integrated facility-management environment preferred.

Responsibilities

• Oversee complete housekeeping operations campus-wide (academic blocks, offices, hostels, dining areas, libraries, washrooms, common areas).
• Ensure areas cleaned per approved frequency and quality standards.
• Establish area-wise deployment plans and manpower coverage.
• Plan, allocate and monitor housekeeping manpower; supervise supervisors and outsourced staff.
• Monitor student residence cleanliness; respond to complaints promptly and ensure closure.

Skills

Housekeeping operations

Team leadership

Coordination

Communication skills

Education

Graduate degree

Hospitality/Housekeeping/Facility Management qualification

Job description

Location: Ashoka University Campus, Sonipat, Haryana (Delhi-NCR)

Reports To: Assistant Director

Experience: 5-8 years

ABOUT THE ROLE

To independently manage and supervise the overall housekeeping operations across the University campus, ensuring high standards of cleanliness, hygiene, sanitation and aesthetics across academic buildings, administrative offices, student residential halls, faculty housing, dining areas and all common facilities.

ROLES AND RESPONSIBILITIES

A. Overall Housekeeping Operations

1. Manage and oversee the complete housekeeping operations across the University campus, including:
   • Academic blocks and classrooms.
   • Administrative and faculty office areas.
   • Student residence halls and hostel facilities.
   • Faculty and staff residential accommodations.
   • Libraries, washrooms and research facilities, in coordination with respective departments.
   • Dining halls, food courts and associated common areas.
   • Conference rooms, seminar halls, auditoriums and meeting rooms.
   • Reception areas, lobbies, corridors, staircases and elevators.
   • Student activity areas, recreational facilities and common spaces.
   • Washrooms, changing rooms and other sanitation facilities.
   • External pathways, entrances, designated paved areas and campus surroundings.
2. Ensure that all designated areas are cleaned as per the approved frequency, daily schedules and prescribed quality standards.
3. Establish and maintain area-wise housekeeping deployment plans, ensuring adequate manpower coverage across all operational locations.

B. Manpower Planning and Management

1. Plan, allocate and monitor housekeeping manpower in accordance with the approved deployment structure and operational requirements.
2. Supervise housekeeping supervisors, housekeeping associates and outsourced manpower.
3. Ensure adequate manpower deployment based on the approved manpower.

C. Student Residence and Accommodation Housekeeping

Ensure high standards of cleanliness and hygiene across all student residence halls and associated facilities.

1. Monitor housekeeping services in:
   • Student rooms and designated cleaning areas.
   • Common lounges and spaces.
   • Washrooms and bathing facilities.
   • Corridors, staircases and lobbies.
   • Pantry and common utility areas.
   • Reception and entry points.
2. Ensure that room cleaning, common-area cleaning and washroom sanitation are carried out according to approved schedules.
3. Address student housekeeping complaints promptly and ensure proper closure through the designated complaint‑management system.
4. Ensure privacy, sensitivity and professional conduct while housekeeping staff access occupied student rooms.
5. Monitor cleanliness standards in high‑occupancy residence halls and ensure that additional attention is provided during peak usage periods.
6. Coordinate with the Residential Hall Team for periodic inspections and corrective action.

D. Housekeeping Quality Assurance and Audits

Develop and implement comprehensive housekeeping SOPs, checklists and quality‑assurance procedures.

1. Conduct daily, weekly and monthly inspections across all designated campus areas.
2. Introduce an area‑wise housekeeping audit mechanism with measurable quality parameters.
3. Maintain inspection records, identify recurring deficiencies and initiate corrective and preventive action.
4. Ensure that all supervisors conduct scheduled inspections and submit daily reports.Monitor housekeeping quality through:
   • Cleanliness and visual appearance.
   • Washroom hygiene and sanitation.
   • Dust and stain removal.
   • Floor and surface maintenance.
   • Waste collection and disposal.
   • Odour control.
   • Timely complaint resolution.

WHAT WE ARE LOOKING FOR

Qualifications

• Graduate in any discipline; a qualification in Hospitality, Housekeeping or Facility Management will be preferred.
• Minimum 8-10 years of relevant experience in housekeeping operations.
• At least 2–3 years of Asst. Managerial experience.
• Experience in a university, large residential campus, hospitality or integrated facility‑management environment will be preferred.

Who You Are

• You have strong experience in managing housekeeping operations and teams.
• You are organised, detail-oriented, and focused on cleanliness and hygiene standards.
• You are proactive in resolving complaints and improving service quality.
• You are a strong team leader with good coordination and communication skills.

ABOUT ASHOKA UNIVERSITY

Ashoka University is India's premier interdisciplinary higher education and research-focused institution, offering world‑class opportunities in the natural sciences, social sciences, and humanities. Established in 2014 by leaders, thinkers, academics, and philanthropists from diverse fields, it operates on a unique model of collective philanthropy, integrating exemplary governance standards with cutting‑edge pedagogy and a faculty body of international acclaim.

Today, the University has a community of 3000+ students and operates seven Schools imparting industry‑oriented education, professional skills, and values‑based learning to prepare students for global careers. The University espouses principles of inclusivity and diversity, having more than 57% women, 4% international scholars, 100+ students with disabilities, and over 47% students on scholarships. Since its inception, Rs 723 crores have been awarded in scholarships with over 2,000 students receiving full‑tuition fee waivers cumulatively and 5400+ students being supported through scholarships. In addition, nearly 5500 of Ashoka's alumni are pursuing careers of their choice in reputed organisations and leading universities and others world‑class .

Ashoka University continues to reaffirm its commitment to building an inclusive institution of excellence in teaching and research, nurturing responsible leaders for India and the world. In 2025, Ashoka University was honoured with the 'University of the Year (Emerging)' award at the 20th FICCI Higher Education Summit 2025 - one of India's notable industry platforms celebrating excellence in academia and innovation. The University also secured the first position in the Indian Institutional Ranking Framework (IIRF) 2025 in two prestigious categories.

It is a collective effort towards nation‑building. This is where tomorrow's leaders are born.

Check out the Ashoka Website to know more : https://www.ashoka.edu.in/