Responsibilities
- Organizational Operations & Systems: oversee day‑to‑day operations across departments and strengthen systems in finance, HR, administration, compliance, and risk management; develop SOPs, internal workflows, and operational policies.
- Strategic Planning: lead 3‑year planning and budgeting; collaborate with leadership and finance teams on budgeting, forecasting, financial controls, audits, and compliance; ensure donor‑aligned expenditure tracking, statutory adherence, and robust board documentation.
- Culture & People: build a collaborative, values‑driven culture through structured hiring, performance reviews, internal communication, cross‑team coordination, and onboarding practices; support workforce planning, contracting, and internal process alignment.
- Continuous Improvement: lead operational calendars, decision‑making frameworks, succession planning, and organizational risk assessments; play an active role in crisis management and protection planning.
- Fundraising Support: support fundraising strategy, grant writing, donor reporting, proposal budgets, founder presentations, and partnership development while maintaining strong donor databases and reporting cycles.
Internal Leadership & Executive Support
Serve as the second‑in‑command for internal operations, aligning teams, solving bottlenecks, and ensuring smooth, high‑quality internal functioning.
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